Sales Analyst (Dynamics or Salesforce)

Renaissance Global has an amazing new opening for CRM & Data Analyst!

Company Description

Renaissance® is a leading provider of assessment technology to primary and secondary schools. Renaissance products promote success amongst students of all ages and abilities through personalised assessment and practice in reading and maths.

Our software helps to enhance literacy and numeracy skills, support differentiated instruction, and personalise learning to optimise student development. Immediate feedback and detailed reporting equip teachers with the information needed to monitor progress and measure growth. In the UK and Ireland, almost 6,000 schools and more than 1.4 million students use Renaissance products. Worldwide, we support over 18 million students, operating in 96 countries.

The CRM & Data Analyst role is a key role in maintaining the integrity and quality of global commercial data, providing report analysis and insights to the wider business. You will focus on the use and maintenance of commercial data, to drive data-led decision making through analytical reports or dashboards using Power BI or any other visualisation tool as would be appropriate. Specifically, you'll support global database health and analytics reporting, as well as provide data insight to inform our Marketing and Sales initiatives.

The successful candidate will take part in building the Data Analytics roadmap within the commercial operations team and build relationships with stakeholders across the business to assist in driving the strategy. The role requires you to be passionate about data, as well as the education industry and will offer the right candidate a real opportunity for growth and development.

Job Responsibilities: 

• Responsible for data health and maintenance, including data cleansing & wrangling.
• Work closely with the Sales and Marketing team in the creation of targeted campaigns.
• Analyse our Marketing activity from campaigns and our results through to sale.
• Develop and maintain dashboards and reports for internal team members to meet important departmental metrics.
• Provide CRM support services internally to all Renaissance Global teams, assuming responsibility for all support requests.
• Document relevant business processes including system behaviours, Integration processes and knowledge base content.
• Seek ways to improve business process through CRM use, including reporting, data quality and system integration.
• Support the creation and maintenance of all internal use reporting tools and dashboards. 
• Using internal reporting tools, and working with key stakeholders to identify key sales opportunity areas and ensure sufficient data quality to support business growth

KEY BEHAVIOURS

• Represent Renaissance Global at all times in a professional manner.
• Self-motivated and results focused.
• Collaborative working style with strong communication and presentation skills.
• Excellent problem-solving skills and ability to develop innovative ways / solutions to achieve targets.
• Willingness to learn and develop new skills and be a flexible teammate.

Skills and Education Required: 

Essential:

• Experience working with CRM Systems such as Salesforce or Dynamics 365 is vital
• Experience & understanding of data modelling and structures
• Experience in collaborating with marketing teams to support campaigns and market insights
• Excellent analytical and problem-solving skills.
• Excellent communication skills (written and verbal)
• Ability to think creatively to solve problems
• Experience with Microsoft Power BI, Power Apps and other Microsoft Power Platform tools.
• High level of IT skills (CRM systems, Word, Excel, Outlook, PowerPoint, Financial systems)

Desirable:

• Knowledge, understanding of the education industry
• Able to quickly assimilate extensive product and market knowledge
• Experience of working in a global sales environment
• Educated to degree level or equivalent
• Microsoft Power BI certification.

This is role is based in our London office on hybrid basis. We offer salary of £35,000- £40,000 per annum depending on experience.

We have an ongoing commitment to Diversity, Equity and Inclusion and have taken strides to become a more welcoming and inclusive workplace, including the introduction of our Diversity Matters Network which is owned and driven by our staff. 

We are an equal opportunities employer. We encourage and welcome applications from all underrepresented groups, as we believe and strive for community representation within our organisation.   

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend any interview, please contact us and we will talk this through with you.

This role is subject to DBS and background checks