Our everyday digital experiences are in the midst of a realtime revolution. Whether attending an event in a virtual venue, receiving realtime financial information, or monitoring live car performance data – consumers simply expect realtime digital experiences as standard. Ably provides a suite of APIs to build, extend, and deliver powerful digital experiences in realtime for more than 265 million devices across 80 countries each month, supporting organizations like Toyota, Bloomberg and Hubspot.

Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. But we can’t rest yet. And we’d like your help. As Ably enters its next stage of growth, we’re looking for talented and curious individuals to help us build and deliver the platform to power synchronized digital experiences in realtime for one billion devices every week by 2024.

About the Content Marketing team

Ably’s content marketing team brings together technical writers, channel experts, and growth-minded individuals to build our brand and customer-base. The opportunity to spread the word about Ably through high-caliber and engaging content is what excites and motivates us each day. If you enjoy identifying new opportunities, experimenting with new ideas, and speaking to our highly-technical audience through content, then you'll love working at Ably.

About this role

We are looking for an experienced Technical Content Writer to join our marketing team and make an immediate impact across the business as we continue our rapid growth. You have a strong content marketing background, or you could be a technical documentation writer who wishes to transition to content marketing, or a developer who enjoys writing. This role will give the right candidate the opportunity to dive deep into all aspects of technical content marketing at an exciting B2B Enterprise SaaS company. 

You’ll be a key player in making content a growth engine by producing various types of assets (e.g., blog posts, whitepapers, landing pages, to name just a few) that drive traffic, generate leads, and convert readers to paying customers. You’ll produce top-quality content for highly technical audiences (developers, system architects, technical product owners, CTOs) that will raise eyebrows and make Ably stand out. You might also coordinate and collaborate with external freelancers or agencies to produce content and be involved in content promotion activities. 

This role will have company-wide visibility and impact as you’ll collaborate closely with Product Management, Engineering, Sales, Customer Success, and the broader Marketing team. 

Day to day, you will:

Along with your team...

  • Research, create, write, edit, and update content assets across our various content streams
  • Work closely with engineers, social media managers, DevRel, sales, external agencies, and the wider marketing team to produce, improve, and disseminate content
  • Independently determine new topics we could write about and identify new content types / templates we can (re)use 
  • Participate in forming and executing the content strategy at Ably

We’d love to hear from you if you have

  • Proven experience in delivering impactful long-form technical content (including blog posts, ebooks, software documentation) to technical audiences, and a portfolio to showcase your work 
  • Understanding of developers, software architects, developer ecosystems, how they buy, consume and develop products, and can use that knowledge to create compelling and engaging content  
  • Continuous learner mindset, self-starter, and comfortable working with complex technical concepts
  • Strong multitasking and prioritization abilities & comfortable working on multiple projects at once
  • Excellent verbal, written, and interpersonal communication skills
  • Experience working in a fast-paced environment, as part of cross-functional teams

It would be nice, but not essential if you have

  • Any development experience (past or present) and the ability to read code
  • Knowledge of cloud computing, serverless, event-driven architectures & technologies, pub/sub, distributed systems, realtime protocols such as WebSockets, Server-Sent Events, or MQTT
  • A good understanding of user personas, the stages of the marketing & sales funnel, SEO & content marketing best practices, and content strategy 
  • Experience coordinating / working with external freelancers and content agencies
  • An active presence on platforms such as Twitter, Medium, or DEV Community (dev.to), and content distribution knowledge

What’s it like to work at Ably?

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team. We want to work in a company of inclusive people who treat each other well.

To see what life’s like at Ably, check out our careers page at ably.com/careers and read the story of how Ably's core values came to be (ably.com/blog/ably-values).

Ably is a remote-first company and we strongly believe in life before work and encourage our people to find a balance between the two.

We recognize that each person is different and will want to be supported in different ways which is why our benefits (ably.com/ukbenefits) are there to help you focus on your needs today and prepare you for your future.

Amongst other things, we offer a generous holiday allowance, private healthcare and significant learning and development opportunities, and provide access to numerous wellbeing resources. We’re proud to do whatever it takes to care for Ablyans and their future.

Diversity, Inclusion & Belonging at Ably

We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

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Demographic Questions

At Ably we believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization.

We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.

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