Our everyday digital experiences are in the midst of a realtime revolution. Whether attending an event in a virtual venue, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution - we’re powering it.

At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of APIs to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Split, Hubspot, Toyota and Genius Sports.

Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help.

About this role

You will be responsible for helping shape the future of our frontends, making decisions that have a long lasting impact by building and delivering improvements and new features to our documentation, customer dashboards, and internal tools.

You’ll be working closely with our Product and Design teams towards achieving the strategic goals of the company, with a core focus on improving the journey for developers who sign up to using Ably. You’ll also work with people all across Ably as the projects we work on touch many different parts of the company.

Day to day you will

  • Create real value for Ably. You’ll be a key member of the Web team, contributing to strategic initiatives that drive developers to the Ably website, as well as increase sign ups and engagement over time.
  • Deliver quality code. You’ll be hands-on with development to build and deliver improvements and new features to Ably’s customer-facing and internal frontends.
  • Level up your team. You’ll be helping steer the direction of our frontends, including our component library, used by multiple teams to deliver a consistent identity for Ably no matter where people see us online.
  • Collaborate effectively. You’ll be working closely with our Product & Design teams towards achieving the strategic goals of the company. You’ll also work with people all across Ably as the projects we work on touch many different parts of the company.
  • Focus on continual improvement. Whether it’s deliberately refactoring code to make our lives easier or updating our processes to be more effective, you’ll work to improve frontend development through improved engineering practices.
  • Develop effective testing strategies. You’ll be expected to test your own work, leaning on automation as much as possible. You’ll constantly influence how we can improve our testing setup, helping the team unlock more potential along the way. When needed you’ll walk your team members and stakeholders through how to best test your work before it goes into production.

More generally you will

  • Handle security disclosures. We have an active vulnerability disclosure program, and from time to time you’ll be responsible for helping to resolve some extremely creative reports from security researchers.
  • Support internal users. We help support our internal users when they have issues with our systems, or if they can’t help resolve a customer issue without our intervention.
  • Take responsibility for general maintenance. You'll review and handle dependency updates from Dependabot (both security and general, we like to stay fresh). Deal with Sentry reports that are affecting customers.

We'd love to hear from you if you have

  • Strong Ruby & Ruby on Rails skills and significant professional experience using these technologies.
  • Proficiency with modern HTML, CSS and JavaScript. Our frontends are a mix of technologies, and you’ll be supported by great frontend developers.
  • A full-stack mindset and experience building full-stack applications with CI/CD, as well as understand and promote the importance of the latter.
  • Experience with writing automated tests for software with tools like RSpec, Cypress (or Capybara/Cucumber).
  • Cross-functional team experience. You have worked closely with designers and product managers in short, effective feedback loops.
  • A solid grasp of Agile, Kanban and SCRUM principles and experience working with stakeholders to create and manage backlogs and delivery of work.
  • Experience in dynamic, early stage startups where adaptability and resourcefulness are crucial.
  • A transparent and collaborative “build in the open” mindset.

It would be great, but not essential if you have

  • Experience delivering developer-focussed products or services.
  • Experience with products or services that are brought to market primarily through a product led growth approach.
  • Experience with modern frameworks such as React, Gatsby & TailwindCSS.
  • Experience with OpenAPI (Swagger) for customer-facing APIs.
  • Experience debugging in production on platforms like Heroku or Kubernetes.

What’s it like to work at Ably?

We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy.

To get a sense of life at Ably, visit our careers page at ably.com/careers. You can also read about the origins of Ably's core values on our blog (ably.com/blog/ably-values).

Our aspiration is to foster a company culture that's built on inclusivity and mutual respect among all team members. We recognise that each person is different and will want to be supported in different ways which is why our benefits (ably.com/ukbenefits) are there to help you focus on your needs today and prepare you for your future.

Ably is a remote-first company and, amongst other things, we offer a generous holiday allowance, private healthcare and substantial opportunities for learning and development, and access to a wealth of resources dedicated to your wellbeing. We’re proud to go the extra mile to support the welfare and prospects of Ablyans and their long-term goals.

Diversity, Inclusion & Belonging at Ably

We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

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At Ably we believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization.

We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.

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