Yes, we are in an era where AI robots can do the dishes, but restaurants in Germany are using stone-age technology to manage their business.

Can you imagine how many restaurants in Germany are still using a POS solution on a Windows 98 computer?!

Can you imagine so many restaurants in Germany are using multiple unintegrated software vendors and paying thousands of euros?!

Can you imagine that so many restaurants in Germany still do not have integrated payment, and they spend hours at night checking the correctness of the cash and card revenue?!

Can you imagine what kind of operational chaos local restaurants face behind the counter?

We, as allO, are bringing a revolution to local restaurants and empowering them to do great in business!

allO offers an end-to-end solution for local restaurants. With allO, restaurant owners can go on vacation more often, waiters make more money, and guests are just happy!

Join allO today to shape the future of gastronomy!

Your Responsibilities

Primary point of contact for our new clients during their onboarding
Guide new customers through the entire onboarding process, from the initial introduction to the successful implementation and go-live of our software
Have in-depth discussions with new customers to understand their specific requirements and ensure the software is tailored and implemented to their specific needs
Organize and lead online and on-site training sessions as well as initial support meetings to help new customers become familiar with our software
Work closely with sales, product management and customer support to ensure that all initial inquiries of new clients are addressed quickly and efficiently
Help to continuously improve our onboarding process by gathering customer feedback and incorporating it into the development of our processes and software

Your Profile

Native or very good Chinese and German language skills along with proficiency in English
Preferably, initial experience in sales, after-sales, customer success or client onboarding, ideally in SaaS software solutions
Strong ability to explain digital products in a way that is easy to understand
Excellent communication, interpersonal and organizational skills
Proactive way of working and strong customer orientation
Affinity for innovative technologies
Willingness and ability to travel to customers throughout Germany
Valid driving license (Category B)

What's in for you?

Very competitive salary
Working closely with founders
A very international and diverse team
A very flat team structure
30 paid vacation days per year
Regular team events and office perks
Great office at the centre of Munich
Modern work equipment (Apple)
Health benefits
Corporate benefits
Public transport subsidy

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

LinkedIn Profile

Website

GDPR Information

When you apply to a job on this site, the personal data contained in your application will be collected by allO Technology GmbH (“Controller”), which is located at Rosenheimer Str. 143B and can be contacted by emailing careers@allo.restaurant. allOs HR Manager is Laura Pfefferle, who can be contacted at careers@allo.restaurant. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at careers@allo.restaurant.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

(Junior) Client Onboarding Specialist (m/f/d) | Chinese & German Speaking

Apply for this Job