We are seeking a motivated Affiliate Assistant to join our team in the UK. The ideal candidate will be responsible for supporting our affiliate marketing efforts and maintaining strong relationships with our partners.
WHAT YOU’LL WORK ON
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- Outbound Calls: Actively reach out to potential and existing affiliates via phone calls to introduce our programme, answer questions, and build relationships.
- Affiliate Support: Provide comprehensive support to affiliates through phone calls and emails. Address inquiries, ship marketing materials, troubleshoot issues, and offer guidance on maximising their earnings.
- Performance Monitoring: Track and analyse affiliate performance metrics, generate reports, and identify areas for improvement.
- Strategy Implementation: Assist in the development and execution of affiliate marketing strategies to attract new partners and optimise the programme's effectiveness.
WHO YOU ARE
- Excellent Communication Skills: Impeccable phone communication skills are a must for this role. You'll be engaging with potential and existing affiliates regularly, providing support and building rapport.
- Strong Organisational Skills: You'll be juggling multiple tasks, including making outbound calls, responding to emails, and tracking affiliate performance. Strong organisational skills will keep you on top of your responsibilities.
- Technical Proficiency: Experience with Microsoft Office suite (Word, Excel, Outlook) is required. Familiarity with CRM software would be a significant advantage.
WHAT WE’RE LOOKING FOR
- Affiliate Marketing Knowledge: A basic understanding of affiliate marketing concepts and practices is essential. You should be able to grasp our affiliate programme structure and goals quickly.
- Call Centre Experience: Prior experience working in a call centre environment would be highly desirable. This will equip you with the skills to handle a high volume of calls and maintain professionalism.
WHAT WE OFFER
- Competitive salary package
- Health cash plan
- Life insurance cover of 4x salary
- Pension contribution matched up to 5%
- eMed Flex Leave
- Eye care reimbursement
- Cycle to work scheme
WORKING AT EMED
Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.
WHO WE ARE
At eMed our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…
DIVERSITY
We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.
