At Bondora, our mission is clear: to empower people to enjoy life more, all while alleviating the stress of managing finances. With a foundation laid in 2008, proudly serving a diverse community of over 1 million customers for an impressive 16 years.
As a rapidly growing financial technology company, we’re reaching new heights with a bold vision. We’re set to acquire a banking license, unlocking a world of possibilities for our customers. Our sights are set on achieving a valuation target of 1 billion by 2026, and we’re expanding our footprint to 11 new countries.
Join us on this journey and let’s build the future of finance together!
What is this role about?
We’re seeking a dynamic Regulatory Lawyer to join our team, who will be dedicated to resolving and managing legal complaints and tackling customer service challenges head-on. In this role, you’ll be the point person for handling complaints from consumers and responding to regulatory queries, ensuring our company’s interests are represented with excellence, particularly with entities like the Consumer Protection and Techincal Regulatory Authority (TTJA) and the Estonian Financial Supervisory Authority (EFSA). Your responsibilities will also include managing customer complaints in Finnish, Dutch, and Danish markets, collaborating with external law offices, and providing invaluable support to our customer experience and recovery team. Additionally, you’ll play a vital role in providing marketing support in our core markets, contributing to our continued growth and success.
What would ensure success in this role?
- Higher education in law from an Estonian university
- 2+ years of work experience, preferably in the financial field or law firm
- Experience with collaborating with customer experience, collection, and product teams
- Ability to organize, prioritize, and coordinate projects with end-to-end responsibility
- Native Estonian speaker, very good level of English proficiency
- Passion for customer experience and ability to cultivate the same mindset within the team
What can you expect at Bondora?
- Contribute to Bondora’s ambitious goal of reaching 1BN in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
- Our employees deserve the best. We recognize our people with a competitive salary (2500-3250 gross, depending on experience) and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
- We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.
The next steps
- Complete our Alva assessments
- First Interview with Saskia and Kadri: meet with our Talent Acquisition Partner and Head of Legal to share your experience and expectations
- Complete a test task: get your hands on a real-life case in Bondora
- Meet the team: meet with your future team member to discuss your task and learn more about your future team
- Offer!
If you have the guts, ideas, and a team vision, apply now!
Join our team of Bondorians, and let's make it happen!
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