We are Brainlabs, the High-Performance media agency, on a mission to become the world's biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And what’s our formula? Superteams of Brainlabbers, fueled by data and enabled by technology.
Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture.
As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.
This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It’s a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together.
So you’re interested in becoming a Director within influencer? Let's dive into what that means:
As an Influencer practitioner, ultimately you will be accountable for ensuring work for clients is delivered to standard, being the point of escalation as required. You’ll take the lead on specific scaled initiatives that benefit the entire practice. Working closely with the Head of Practice, you’ll manage resource effectively and get involved in new business too. You’ll adopt technology to advance delivery and augment the practice capabilities through process optimisation.
In this role you will:
- Use deep-practice knowledge to drive seamless, high-impact Influencer campaign delivery, ensuring strong client returns through tracking and optimization. Strategically shape and evolve the client roadmap, fostering long-term relationships, repeat business, and identifying upsell opportunities, including multi-brand expansion. Own senior client relationships, act as the key escalation point and provide regular client engagement while supporting ADs in client growth strategies.
- Partner with Creative & Paid Social teams to maximise campaign performance and champion the Influencer product across business functions. Develop, implement, and refine guidelines, processes, and resource planning to ensure operational efficiency. Identify and resolve team challenges in collaboration with leadership.
- Define accurate, profitable, and achievable SOWs while maintaining forecast accuracy and reducing volatility in revenue and costs. Inspire, mentor, and develop the team, managing direct reports, fostering high morale, and ensuring continuous learning. Ensure 95% timesheet completion weekly.
We’re looking for someone who:
- Strong Influencer delivery knowledge and 6+ years of experience
- Proven experience managing direct reports, coaching and guiding them to succeed
- Demonstrable success in creating and delivering high performing influencer marketing campaigns and working through creativity, relationship building, processes and technology adoption/development.
- Developing an understanding about how other BL channels work and how Influencer can collaborate with them.
- A natural problem solver who enjoys providing solutions for clients.
- A confident, dynamic, engaging and authentic communicator who cares about the quality of work and continuous learning.
- Passionate about growing the knowledge of those around you - Constantly looking at ways to develop your team, by identifying training needs and process improvements
- Excellent presentation skills and strong data analysis and reporting skills.
- Multi-disciplinary marketing experience (paid social, creative, PR)
What's in it for you
- Working with an experienced team who can support and help you grow
- An opportunity to work across different verticals with broad exposure to different businesses
- Growth, and the ability to work with influencer experts across multiple clients
- 27 days annual leave plus extra days for charity, caregivers, sickness and life events
- Gym/wellbeing membership subsidy
- TechScheme
- Adaptive/hybrid working
- Flexible core hours
- Free catering on site offering breakfast & lunch
- Free hot beverages
- Horizons 30 - work from another country for up to 30 days!
- Office dogs, Mario Kart, Funlabs socials
- Enhanced maternity & paternity leave
- Private medical insurance
- On site library
And this is what success looks like in the role:
- You will live our culture code every day!
- Effective campaign creation and delivery metrics
- Internal targets/metrics on technology adoption and process optimisation met
- Client satisfaction targets being met (internal & external)
- Hit our profitability targets across all new agreed SOWs
- Growth of Client business (upsell, repeat & new business within multi-brand portfolio)
- Increased awareness of influencer capabilities and cross-sell with BL Clients
- Forecast accuracy with all commercial targets met
- Learning certifications created and met across the practice
- Team retention and high morale
What happens next?
We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.
Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.
