Job Description:
Are you a persuasive communicator with a strong sales acumen? We are looking for a proactive Telesales Agent to join our team and assist in driving conversions and sales through effective telesales techniques.
Responsibilities:
• Monitor the sales funnel on Cafu platform in real-time to identify users dropping from the funnel.
• Contact CAFU users who drop from the sales funnel to understand the reasons and win them back as paying clients.
• Possess extensive knowledge in tires change, oil service, battery replacement, car detailing, and car wash to educate users and assist them in making informed decisions.
• Provide tailored solutions based on the reason for the drop to convert potential clients into paying customers.
• Meet and exceed sales targets by converting leads into sales and retaining customers.
• Maintain accurate records of all interactions with clients in the CRM system.
• Collaborate with the growth, product and business team to optimize UX, strategies and improve conversion rates.
Requirements:
• 1 to 3 years experience in telesales or a related field.
• Excellent communication and interpersonal skills.
• Strong understanding of tires change, oil service, battery replacement, car detailing, and car wash services.
• Ability to think critically and provide effective solutions to convert leads into sales.
• Results-driven with a focus on customer satisfaction.
• Ability to work in a fast-paced environment and meet deadlines.
• Incentive-driven mindset with a track record of achieving sales targets.
If you are passionate about sales, customer service, and have a knack for turning leads into paying clients, we would love to hear from you. Join our team as a Telesales Agent and be a part of our success story!
