CarOnSale is looking for a dedicated Operations Manager - France (m/f/d) to be based with our team in Berlin.
Your task:
- Oversee vehicle processing on the platform
- Identify opportunities for process optimization and develop solutions to enhance customer experience
- Manage stand fees, reminders, and transport bookings
- Coordinate and send reminders for self-collection
- Act as the primary contact for issues related to document dispatch
Your profile:
- Ideally experience in processing in the automotive industry (e.g. in a car dealership or at an auction platform)
- Independent, entrepreneurial, problem-solving orientated and data-driven
- Strong social and empathetic thinking and excellent communication skills
- You have already gained some experience in working with CRM systems to process customer enquiries (e.g. Salesforce, Hubspot, Freshdesk)
- Native in French and proficiency in English (German is a plus) are a requirement
Why us?
CarOnSale a start-up in the heart of Berlin. As a tech company, we have made it our mission to enable smooth digital processes in the automotive trade throughout Europe. Join us and develop new, innovative solutions for the B2B sector
Your ideas, our joint implementation.
Together we are developing a technology that will revolutionize B2B automotive trade and drive digital transformation. We welcome creativity and future thinking - we believe that innovation is made possible through ambition, commitment and motivation.
Our employees are our inspiration.
At CarOnSale we promote talent - no matter what stage of your career planning you are in. We help you achieve your professional goals in an environment that gives you room to develop.
Hungry for success?
We are looking for ambitious performers who want to support us in our rocket start in the automotive world - become part of the team and write to us!
- Experience a detailed on-boarding program, systematic feedback cycles, and individual coaching
- Enjoy a competitive compensation package that includes salary, benefits, and stock options
- Take advantage of our company pension plan contribution
- Utilize sustainable transportation options, such as a subsidized bike lease or transit ticket
- Access various sports packages for physical and mental well-being
- Participate in regular company and team events, like our annual summer event and regular COS Talks
- Benefit from an employee shopping discount platform
