Graphic Designer (m/f/d)

As a Graphic Designer at charles, you are responsible for our brand perception and that our campaigns & performance ads are powered by high-quality content as well as ensuring all our documentation and materials internally are on-brand.
You will expand and support our brand language through marketing channels and B2B communication. You have creative thoughts and craft output by developing and delivering projects from brief to production. With an entrepreneurial and collaborative approach, you understand how to explain the Charles product and mission in its imagery, articles, posts, campaigns, and visual language to attract new clients and make existing customers stick. You are design addicted and shape the Charles brand and its identity while never been satisfied. Last but not least, you are not afraid of the blank paper.
  • Deliver effective campaigns that make our brand outstanding. You will conceptualize campaigns from briefing to execution in partnership with our Copywriter and in line with our KPIs and funnel.
  • Continuously improve our baseline campaigns. You will be continuously improving the ongoing campaigns with new designs, headlines, strategies to achieve better performance while contributing to the experimental & creative culture of Studios
  • Creating a brand-holistic approach. Partner with other teams to bring creativity and high-quality design into their templates presentations and materials. In particular, building a strong partnership with the sales department by bringing creativity and persuasion to their pitch materials.
  • Create customer in-chat concepts and pioneer advertising in the cCom revolution. Make customers become sticky & successful with smart in-chat campaigns to enable growth & success. You will also boost our testimonial section with inspiring customer stories.
  • You have 3+ years of experience as a Brand or Communication Designer with a focus on digital and web environments.
  • You are fluent in German (native or minimum C1) and English.
  • You have solid verbal and written skills and you are able to stay focused when talking to multiple stakeholders.
  • You are proficient in Figma, Adobe products
  • You are very comfortable working with A/B testing and KPI/performance-driven indicators
  • You have a strong design aesthetic and understanding of user experience, and web development experience is a plus
  • You have previous experience partnering and delivering design solutions to drive sales
  • You ideally have previous experience in a SaaS/B2B background (ideally commerce
  • We are firm believers of customer empathy in Product Development
  • We are first. Conversational Commerce is destined to be the future trailing Mobile Commerce, and we will shape it together.
  • We are small but popular. No dress code, no rigid processes, no political discussions. Just do your best!
  • We are radically optimistic. We believe ideas no matter how big or small have power and we welcome anyone to voice them.
  • We are a whole team: Experienced Founders, experienced Engineers, top-tier Strategy Consultants, boundless Creatives, Rockstar Interns, bold Marketing experts and last but not least YOU.
  • We offer a flexible working environment built on trust where everyone can find a good balance between private life and work.
  • Become an integral part of an ambitious tech company and team that jointly pioneers the world of Conversational Commerce
  • Competitive compensation package
  • Virtual stock options to participate in the future success of Charles
  • High levels of responsibility and opportunities for fast-paced professional development
  • Friendly, open, and multi-cultural work environment
  • Brand-new office in the heart of Berlin overlooking the wall memorial
Our vision is to become the global backbone of Conversational Commerce (cCom).

We at Charles believe "traffic" will exponentially move from the streets and the browser into chat apps. In a world where cCom is the 3rd big pillar of commerce, gluing together all channels unlocks the full potential of personalization between companies and consumers. For any situation in life we believe It’s  better to have a conversation. Conversations  are the human superpower to create trust, shape relationships and avoid  misunderstandings. In life as in commerce. Between people as between  consumers & companies.      

With our B2B SaaS software Charles empowers companies to master this opportunity by seamlessly bringing their business into chat. Founded by Kapten & Son Co-Founder Artjem Weissbeck and ex-McKinsey E-Commerce lead Andreas Tussing, we're facing an exponentially growing number of clients and are backed by prestigeous investors Accel and HV Capital. Now it is time for you to join us on our journey and pioneer Conversational Commerce together!

At Charles we know teams perform and innovate best when they are diverse. We are committed to create an inclusive and belonging environment where our employees can bring the best and only version of themselves. We embrace and fearlessly welcome meaningful work and innovation no matter of age, gender identity, ethnicity, religion, sexual orientation, disability, status, neurodiversity and else. With our growth, we want to commit to reflect these values and strive to create a workplace where everyone feels heard and valued.

Apply for this Job

* Required