Director Engineering (m/w/d)

Permanent employee, Full-time · Berlin

THE IMPACT YOU WILL MAKE

You will lead and empower the engineering team to realize charles’ product and technical vision. Ultimately, you help making charles the next major company in its field. You will grow and nurture the Engineering teams into a well-functioning engineering organization, delivering on-time, in-quality and in-strategy.

THIS IS WHAT YOU WILL BE DOING

  • You will be the head coach for your cross functional teams making them deliver on their challenges forming high impact teams who are proud of their products.
  • You will co-create (with our VP of Product) a vision for your product and break it down to an aligned quarterly roadmap your teams commit to.
  • You create a technical vision of your product and maintain an architecture that supports your team structure or vice versa optimizing and balancing for scalability, feature throughput, and maintainability.
  • You will co-plan (with our VP of Product) the roadmap for your product, ensure as accurate as possible capacity requirements and reflect dependencies in technical implementation leading to a higher throughput.
  • You will set the frame for day-to-day operations. You are accountable for the creation and iteration of product development processes & ways of working, you own and track execution of them.
  • You will hire and welcome each of your engineers on their first day and support them in finding their professional growth and career path at charles. You care about each of them becoming a better engineer and colleague every sprint.
  • You are a client and user advocate representing the engineering towards other charles departments as well as larger clients and their tech departments.

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

  • You are passionate about tech, knowing enough from everything (Frontend, Backend, Database, API, infra, security, testing,…) to judge any technical decision and topic. Our tech stack is mainly Vue.js, Node.js, GCP, etc.
  • You have a technical vision for your product and understand that product structures re-assemble organizational structures. You need to manage both to mark it click.
  • Leadership experience, you know how to motivate & coach people, they look up to you.
  • You are a goal getter, your level of energy when solving challenging problems is inspiring to others.
  • You are able to accelerate for breakthroughs and get things done.
  • You focus on what matters by prioritizing effectively, navigating trade-offs and leveraging data for measurable progress
  • You inspire trust, appreciate others, communicate empathetically, and actively champion growth - creating a motivational environment of support and candid feedback.

THINGS WE OFFER
  • Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe
  • Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry
  • Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce
  • Having high visibility and impact across the business with the option to own and drive new initiatives
  • Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events
  • Sharing ESOP (virtual stock options) in the ownership and success of charles
  • Working in a brand new office in the heart of Berlin overlooking the Wall memorial
  • Earning a competitive compensation package

What else we offer?

  • Urban Sports Club membership
  • A weekly personal trainer
  • Meditation session on Tuesdays
  • Free company lunch on Thursdays
  • A friendly, open, multicultural work environment
  • Dog-friendly office
  • Discounts on BVG tickets
ABOUT US
Our vision is to become the global backbone of Conversational Commerce (cCom).

We at Charles believe "traffic" will exponentially move from the streets and the browser into chat apps. In a world where cCom is the 3rd big pillar of commerce, gluing together all channels unlocks the full potential of personalization between companies and consumers. For any situation in life we believe It’s  better to have a conversation. Conversations  are the human superpower to create trust, shape relationships and avoid  misunderstandings. In life as in commerce. Between people as between  consumers & companies.      

With our B2B SaaS software Charles empowers companies to master this opportunity by seamlessly bringing their business into chat. Founded by Kapten & Son Co-Founder Artjem Weissbeck and ex-McKinsey E-Commerce lead Andreas Tussing, we're facing an exponentially growing number of clients and are backed by prestigeous investors Accel and HV Capital. Now it is time for you to join us on our journey and pioneer Conversational Commerce together!

At Charles we know teams perform and innovate best when they are diverse. We are committed to create an inclusive and belonging environment where our employees can bring the best and only version of themselves. We embrace and fearlessly welcome meaningful work and innovation no matter of age, gender identity, ethnicity, religion, sexual orientation, disability, status, neurodiversity and else. With our growth, we want to commit to reflect these values and strive to create a workplace where everyone feels heard and valued.

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