We Are Setting The Pace

Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions and take the smart risk.

We call ourselves Champions. Why Champions? Because it’s not only about what they have done, but also for what they are going to do. The way they are going to drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.


We are looking for a Pacesetting Senior Software Developer to join our team. This role is required to utilise knowledge of Java and React to develop and maintain Chat Commerce features on our high performance (low latency, high transaction volumes) applications. Joining our existing agile teams of developers, you will assist in expanding our capacity, allowing us to build the features that will enable our clients to seamlessly transact and engage with their customers on a global scale, using channels such as WhatsApp, Apple Business Chat, and SMS, with new channels coming soon. This role reports to the Software Development manager.

We Do The Right Things

Responsibilities of the Role

o Work with an awesome geographically distributed team of engineers, product managers and designers to implement the next generation of products and/or features

o Work independently and with the team to focus on:

o projects that involve developing applications from scratch

o building applications that can scale (millions of transactions/requests per day)

o developing software iteratively and deliver working code each iteration

o implementing, debugging, and testing of new product features, or enhancements on existing features, or assisting customers and vendors with implementing and troubleshooting end-to-end solutions

o test-driven development using unit and integration tests in an agile environment

o sustaining features once delivered into production

o authoring relevant documentation and test cases

o providing scheduled standby/on-call support of production software

o Take lead in discussions of architecture, design recommendations and implementations

o Coach and mentor software developers and other roles within the team to improve knowledge, skill and capability


We Are On A Learning Journey

Requirements of the Role

  • Computer Science degree or equivalent diploma (or 8+ years relevant experience)
  • Work Experience
  • 5+ years’ experience in a Software Engineering role
  • Full Stack development (preferred)
  • Experience working in a high-volume communication, payment transaction environment, or mobile technology platforms and systems integration would be advantageous.
  • HTML 5, CSS 3 and Typescript experience required


  • Knowledge and Abilities
  • At least Java 11 or newer with Spring Boot 2 or newer and Spring Framework experience required
  • Ability to demonstrate a sustained track record of delivering high-quality outputs, on-time and to product or business specifications
  • Use of JavaScript frameworks such as ReactJS and Angular 7 or newer
  • Knowledge of RxJS(Advantageous)
  • Knowledge of IntelliJ and Visual Studio Code IDEs (Advantageous)
  • Package management tools such as NPM
  • Ability to develop and troubleshoot both front-end and backend components
  • Databases SQL language and scripting (PostgreSQL, MySQL)
  • Unit Testing, Integration Testing, and Continuous Delivery
  • Familiarity with Version Control systems such as git (GitLab)
  • Containerization (Docker / other), Kubernetes or other container orchestration frameworks, advantageous
  • AWS (Amazon Web Services) or other cloud-based infrastructures & services (Advantageous)
  • Knowledge of Linux or a recognized Unix platform (Advantageous)
  • Familiarity with Agile and Scrum methodologies and embracing of their values and principles.

A Bit About You: Tactical

Behavioral competency requirements of a Pacesetter:

Cultivating Talent: Actively drives the development of skills and strengths within the team, and recognizes achievements. Coaches the team on procedures, technical issues and priorities. Leads and contributes to a positive team environment with open communication and clear goals. Listens to team members’ feedback and resolves any issues or conflicts.

Managing Resources: Manages resources optimally by making the right decisions that impacts how resources are used and for what benefit. Accurately estimates, forecast, projects, and monitors available levels of relevant resources and makes the right calls.

Expert Exchanges: Seeks and communicates insights. Acts as access point for information within their team and throughout the organization, and ensures sharing of key learnings. Prepares and presents reports, and updates advising on performance and capacity.

Risk Mitigation: Resolves problems that are relatively complex and drives decision-making processes. Systematically processes key factors when resolving conflict, managing risk, ensuring compliance and addressing quality concerns.

Foster Teamwork: Builds relationships and influentially engages across teams to elevate performance. Facilitates brainstorming that delivers the best solutions. Encourages an inclusive culture where voices are heard and being open-minded is valued.

Emotions and Performance: Puts effort into managing the link between emotions and performance that helps others do their best work by increasing self-awareness and reducing blind spots. Fosters a safe environment where others feel comfortable to take smart risks and build relationships.

Drive Execution: Develops tactical plans that support the strategy and plans the detail of the projects, activities, and resources to deliver the goal.

Coordinating Activity: Develops and manages processes conceptually and technically. Plans, monitors work, and accurately reads situations to course correct and ensure expectations are met.

Navigating Change: Delivers change by bringing the team together, aligning their work and navigating them through the process. Stays on track by being optimistic and focusing on what is in their control. Executes by getting the right things done by the right people to deliver results.

Driving Performance: Relentlessly reviews dashboards, systems, KPIs, procedures, and processes, and drives the team’s performance to incrementally improve results. Ensures processes are effective while aligning to best practice and increasing value.


Why You Should Join

Perks of the Role

o Medical Aid contribution

o Pension fund contribution

o Quarterly performance incentive bonus

o Risk benefit company contributions

o Reimbursable communications allowance for internet and mobile phone bills

o Half-day off on your birthday

o 5 personal days leave a year, over and above your annual leave

o 5 personal days leave a year, over and above your PTO

o Hybrid working with access to office hubs as required.

o Home office set-up with laptop, monitor and other related items.


Stronger Together

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.

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