12 - 18 month FTC | Reporting to Operations Director | 40 hours per week, 2 WFH days per week
We are looking for an Operations Assistant to help our operations function with our growing customer base. Operations are at the heart of our business along with quality produce and market beating prices. We pride ourselves on maintaining great customer relationships and doing what we say in delivering great service. You will gain first hand experience of a fast moving supply chain operation, getting products from our suppliers, via our warehouse to our customers, working with other functions to identify ways of improving what we do. Our existing undergrads have really enjoyed and valued the experience they get - so much so that some are hoping to return after university and work with us permanently!
What you’ll be doing
- Orders - Assisting with order management, processing, tracking and queries
- Inventory - Assisting with stock management, warehouse operations and queries
- Customer Success - Being the first point of contact for Operations in delivering customer orders day to day
- Logistics - Assisting with outbound deliveries, transport management, route planning and queries
- Data analysis - Assisting with data management, cost tracking, and KPI reporting
What we’re looking for
- Currently in the process of obtaining a Bachelor’s in Supply Chain, Logistics, Business Management or a related subject.
- Good communication skills
- Computer literate
- Fluent in English
- Able to work independently without direct supervision
- Able to start immediately Proficiency in MS Excel or Google Sheets
- Have the legal right to work without restrictions or have company sponsorship in the UK
- Nice to have: some French language skills!
What you'll get
- National Living Wage - £23,795 p.a
- 20 days annual leave plus 8 public holidays
- Compelling benefits package, such as high-spec laptop and equipment, pension and more!
- Plus, you get lots of food perks like delicious product samplings and food discounts from our customers
- Great exposure and ability to impact a fast-growing, mission-driven food start-up
- As a rapidly scaling start-up with a recent Series A funding round under our belt, the opportunities for progression are endless. We support progression in many forms from upward progression as either a specialist individual contributor or people manager as well as lateral progression into other teams at Collectiv Food for which you have transferable skills or have demonstrated the potential and desire to learn
- Hybrid office based (White City, West London) and remote working model - whilst you can work from the office five days a week if preferred, you can work two days per week from home
What you can expect from our recruitment process
- 30-minute phone interview with the hiring manager
- 45-minute face to face interviews with members of the Logistics Operations function & representatives of some of our other functions (competency and values focused)
- 30-minute final interview
Why Collectiv Food?
Collectiv Food is a next generation food and drink supply business, leading the transition to a fair, transparent and sustainable supply chain for Europe’s professional kitchens. Its innovative delivery model enables it to offer market-beating prices and a reliable service, all underpinned by a commitment to sustainability. Founded in 2018, we are based in West London and supported by industry experts and leading venture investors, such as VNV Global, Octopus, Norrsken VC, VVNP and Partech.
Collectiv Food
Our Commitment to fostering a sense of Belonging
People and Food United in their Individuality
Collectiv Food is an equal opportunity employer. We are a diverse bunch of people who are committed to cultivating a welcoming culture of inclusion and equality. We see the potential in everyone and value the importance that different backgrounds, experiences and ways of thinking can have in igniting innovation and propelling our business forward. If you share our values, love of food and vision to lead the transition to a sustainable, fair, and transparent food supply chain then we’d love to hear from you and encourage your application. Protecting your privacy and the security of your data is a top priority for us at Collectiv Food. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
