As a Customer Administration Coordinator at Convera, based in our Vilnius office, you will build client accounts on our bespoke systems to allow Go To Market (front office) teams to get the transactions and revenue required to help meet our targets. You will also be responsible for maintaining all existing client records and making changes to keep things as up-to-date as possible. Working hours 7 am - 4 pm, Monday to Friday.

You will be responsible for:

• Configuring customer accounts on our back-end systems to create bespoke trading products
• Amending existing customer accounts to customize trading products and keep records up-to-date
• Communicating with internal stakeholders and customers effectively
• Support KYC (Know Your Customer) Processes

You should apply if you have:

• Higher education degree or last year student
• Outstanding problem-solving and communication skills, as well as high attention to details and analytical mindset
• Excellent spoken and written English skills
• Ability to work successfully in a self-motivated team environment
• Client centric mindset
• Experience with Microsoft Office tools

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary of 1,450 - 1,958 EUR
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-SU1

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

LinkedIn Profile

Website

Are you legally able to work within the country where this role resides? *

If hired for this position, will you now or in the future require sponsorship for employment visa status? *

"Yes" applies only if you will need the company to sponsor an immigration work visa or permit, either now or at some point in the future. Otherwise, if you already have a work visa or permit valid in the country or are otherwise are legally eligible to work in the country, please select "No".

Convera requires background checks of all new employees at the appropriate stage of the application procedure, including, in certain countries, the investigation of criminal convictions, in accordance with applicable federal, state and local law. Disclosure of a criminal record will not necessarily disqualify you for employment. Any conviction or guilty plea will be evaluated on its own merit with respect to time, nature, circumstances and seriousness, as well as any other factors required pursuant to applicable federal, state and local law, in relation to the job for which you are indicating interest. However, failure to disclose this information when requested, in accordance with applicable federal, state and local law, will generally result in a disqualification of your application or termination of employment. *

I have read and understand the Convera Privacy Notice *

I have read and understand the Convera Privacy Notice

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.