As a Senior Compliance Analyst, you would report to the Global Sanctions and Interdiction Compliance Manager and would be responsible for analyzing and resolving cases involving Sanctions concerns according to global sanctions regimes as well as Convera’s internal policies. The role serves as mid-level client and payment screening support.

You will be responsible for:

• Advanced Problem Solving: Identify root causes of unusual circumstances through sophisticated analytical and problem-solving techniques. Develop and propose variations in approach for creative resolutions.
• Issue Resolution: Resolve and assess a wide range of issues independently, using limited information and precedent to develop solutions. Your work will involve evaluating identifiable factors and choosing the best course of action.
• Compliance Sanctions: Manage ACLAIM Level 3 cases and demonstrate expertise in interpreting sanctions regulations from a variety of sources. Write advanced escalations to management when necessary and stay informed on geopolitical events and sanctions procedures updates.
• Risk Assessment: Evaluate sanctions compliance risks on bank RFIs and related matters. Provide accurate and detailed risk assessments to management and escalate risk-based gaps to Compliance policy owners. Keep up with current events and industry trends to inform recommendations for enhancing internal controls.
• Case Management: Manage various types of cases such as onboarding, re-accreditation, settlement investigations, and unidentified funds cases. Provide thorough risk assessments and escalate relevant issues to management.
• Policy & SOP Adherence: Stay informed about Standard Operating Procedures (SOPs) and compliance policies. Utilize this knowledge to assess compliance risks and provide recommendations to strengthen internal controls.

You should apply if you have:

• Education & Experience: Minimum of 5 years of related experience with a Bachelor’s or Master’s degree.
• Expert-level skills in managing mailbox inquiries, including those requiring a deep understanding of the organization's services/products and customer relations. Handles higher level escalations and can navigate the most complex customer issues independently. May mentor or guide other team members. Capable of leading initiatives to improve the inquiry handling process based on analysis of inquiry trends and customer feedback.
• Deep understanding on payment format structure, balance the proposal of exceptions rules with a clear risk-based approach and escalates to Management for approval.
• Advanced skills in multi-tasking and prioritizing as well as meeting tight operational and risk-driven deadlines while maintaining appropriate level of quality and accuracy.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary of 2,750 – 4,583 EUR
• Opportunity to earn an annual bonus
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

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