We are seeking a Senior Instructional Designer to join our small but dynamic training team, supporting the Tech & Ops organization in their transformation initiatives. As an Instructional Designer, you will have the opportunity to work on a variety of projects, ranging from new platform change management training to subject matter expert (SME) development and upskilling programs.

You will be responsible for:

• Collaborate with stakeholders: Work closely with project managers, subject matter experts, and other key stakeholders to analyze training needs and create effective learning solutions that align with the organization's objectives.
• Instructional design expertise: Utilize your deep knowledge of instructional design principles and methodologies to design, develop, and deliver engaging and interactive training materials. This includes e-learning modules, SME-led training as part of the hybrid training approach and other multimedia resources. Analyze and apply trends and best practices in learning technologies and instructional design.
• Agile project management: Apply an agile project management approach to ensure timely delivery of training solutions. This includes effectively managing priorities, setting realistic timelines, and adapting to changing project requirements.
• Content creation: Be creative and seek solutions outside generally used practices. Create and curate content that is visually appealing, user-friendly, and effective in meeting the learning objectives.
• This may involve conducting research, organizing information, and writing clear and concise instructional materials.
• Evaluation and improvement: Assess the effectiveness of training programs through evaluations and feedback mechanisms. Continuously seek opportunities for improvement and make necessary adjustments to enhance the learning experience.

You should apply if you have:

• Bachelor’s degree in a relevant field or previous working experience in graphic or instructional design for 2+ years, although candidates with other relevant experience will be considered.
• 2+ years of experience using Articulate 360 suite. Other graphics/video creation tools relevant experience will be considered an advantage.
• Understanding of technology and best practices in the e-learning field.
• Excellent oral and written communication skills in English.
• Ability to interact with all levels within the organization.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary starts of 3,500 EUR
• Opportunity to earn an annual bonus
• Great career growth and development opportunities in a global organization
• A flexible approach to work (6-10 days per month in the office)
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Work from abroad 60 days per year
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

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Senior Instructional Design Specialist

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