We're Creative Fabrica, a fast-scaling tech start-up from Amsterdam.
Our mission
Enable creativity by giving access to everything related to the creative process: inspiration, learning, creating, and sharing. The ‘Creative Inspiration Flywheel’
This creates a self-sustaining community that lives within the Creative Fabrica ecosystem.
About the platform
We launched in 2016 as a marketplace for fonts with a subscription service. In the last 8 years, we have been through tremendous growth, and we're just getting started!
We have scaled to 50 million+ monthly page views, 8 million+ registrations, over 22 million listed products, and 22000+ active designers.
Our focus is to create a platform for designers that enables them to offer exceptional high-quality content. We make their products searchable in unique ways. This allows our customers to speed up their workflow, allowing them to focus on what they love most: Creating.
Why we need you
At Creative Fabrica, the marketplace and content operations play a key role in delivering exceptional digital assets that inspire creativity and innovation. Seamless collaboration between our global designer community, in-house content teams, and remote curators helps ensure our continued success.
Your expertise in leadership, process optimization, and quality assurance will ensure that we not only meet but exceed the expectations of our community and subscribers. By fostering collaboration, refining processes, and driving high-quality outcomes, you’ll help us empower designers and creators worldwide to focus on what they do best: creating. Join us in shaping the future of our marketplace, elevating our standards, and making a lasting impact on the creative community!
Here is what you will be doing:
In this role, you will lead a high-performing team of Marketplace and Content coordinators, as well as remote teams of freelance curators and graphic designers. Your focus will be on creating smooth workflows, maintaining high-quality standards, and driving exceptional outcomes for our community and subscribers. You will play a key role in optimizing processes, fostering a collaborative culture, and delivering data-driven results.
Main responsibilities & tasks:
- Team Leadership
- Recruit, train, and mentor a team of Marketplace and Content coordinators, fostering a collaborative and high-performance culture.
- Oversee and coordinate the activities of remote freelance curators and graphic designers, ensuring alignment with operational and strategic KPIs.
Operational Excellence
- Develop, implement, and refine scalable processes, including those for content curation and quality assurance, to maximize efficiency and maintain exceptional standards.
- Identify and address bottlenecks or inefficiencies in workflows, driving continuous improvement across the team.
Data-Driven Insights
- Analyze performance metrics and content data to identify key success factors and actionable opportunities for improvement.
- Implement feedback-driven strategies to enhance team and content performance.
Performance Management
- Define and monitor clear key performance indicators (KPIs) to track progress, measure success, and exceed project targets.
- Provide regular feedback and coaching to team members, ensuring their development aligns with business goals.
You need these qualifications:
- 3+ years of experience leading a team in an operational or support function, with proven ability to build and manage teams, including conducting interviews and onboarding.
- Inspirational leadership skills, with the ability to motivate and empower teams to achieve their best.
- Strong entrepreneurial mindset with a hands-on approach to ownership and improvement, including identifying, understanding, challenging, and iterating on processes to enhance team performance.
- Analytical mindset, with the ability to interpret data and translate it into actionable growth strategies.
- Self-motivated, proactive, and capable of working independently to achieve goals and optimize outcomes.
And these soft skills:
- Problem-solving: Strong analytical skills to identify issues, evaluate options, and implement effective solutions.
- Innovation mindset: Encourages and implements new ideas to improve processes, content offerings, and overall platform experience.
- Commitment to high-quality standards: Guides and supports team members in meeting and maintaining exceptional levels of quality in their work.
It would be nice if:
- You ❤️design.
- You have experience with crafting tools and related digital assets.
We would also like to offer you:
- Lunch: On days you work in the office a warm fresh lunch will be provided for you.
- 30 ‘focus days’ where you can work remotely.
- 24 days of paid vacation per year + public holidays.
- Travel Allowance, if you live more than 10 KM from the office.
- Company pension plan.
- CF Library
- Company events and overseas trips!
- New Joiner Swag Pack!
Is this you?
Get in touch! We'd love to speak to you.
You can apply by clicking the "Apply now" button.
Creative Fabrica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
