Make Your Mark
Cymulate’s Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.
With world-class clients like YMCA, Brinks, and EuroNext we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, we’re always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner and Glassdoor, our clients and employees have let us know what they love about us.
WHAT YOU WILL DO:
- Collaborate with Sales Teams and Channel Partners: Work closely with internal sales teams and external channel partners to gain a deep understanding of customer needs and help design tailored solutions that meet those requirements
- Hands-On Technical Support in Lab Environments: Take a proactive role in setting up and configuring assessments in our lab environment, troubleshooting issues as they arise, and ensuring smooth operations for proof-of-concept (POC) engagements
- Log Analysis & Issue Resolution: Analyze system logs to identify and troubleshoot errors, working through established processes to resolve technical issues during POCs and other customer engagements
- Become Subject Matter Expert (SME): Act as a well-rounded SME, leveraging your deep technical expertise to confidently deliver presentations and product demonstrations to audiences of various sizes, from small teams to large enterprise stakeholders
- Collaborate on Strategic Sales Initiatives: Partner with sales engineers and sales teams on strategic customer opportunities, participating in internal meetings, customer calls, and in-person meetings to provide technical expertise and support
- Provide Technical Support to Customer Success Teams: Collaborate with Customer Success teams to address and resolve technical issues that may arise, ensuring a seamless experience for customers post-sale
- Provide Technical Training & Support for Partners: Lead in-depth technical training sessions for partners, particularly Managed Security Service Providers (MSSPs), and serve as a key technical support resource to ensure their success with our platform
WHAT YOU WILL NEED:
- Engineering / Computer Software / MIS Degree or 10+ years of industry experience in a customer-facing technical role
- Ability to accurately convey the business and technical value of the Cymulate solution based on company personas and their unique requirements.
- Knowledge of various security controls in the SIEM, WAF, EDR, threat intel, email gateway, and/or vulnerability management space.
- Knowledge of Zero-day attacks and how they infiltrate security controls
- Experience with the offensive cybersecurity landscape (knowledge of common tools used, common terminology such as red team, pen testing, etc.)
- Experience architecting solutions for prospects and running POCs
