Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.
Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.
For more information on our cutting-edge technology, visit darktrace.com.
Job Summary
We are seeking a part-time Receptionist to join our front-of-house team based in our New York office. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting and welcoming them to Darktrace.
Responsibilities:
Acting as the first point of contact for visitors, providing a warm and professional welcome
Directing visitors to the appropriate person and office
Answering, screening and forwarding incoming phone calls
Ensuring the reception area is tidy and presentable, with all necessary stationery and material
Receiving, sorting and distributing daily post and deliveries
Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Ordering front office supplies and keeping inventory of stock
Candidate requirements:
We are looking for a professional, helpful and capable individual who has some previous reception or front of house experience (essential)
Excellent written and verbal communication skills, and you'll enjoy interacting with people (essential)
A professional and warm attitude, with a strong customer service focus; you'll be happy to assist wherever you can to make our guests and visitors feel welcome (essential)
Excellent organisational skills (essential)
Ability to be resourceful and proactive when issues arise (essential)
Hands-on experience with office equipment (e.g. scanners and printers) (essential)
Benefits
100% medical, dental and vision insurance, plus dependents
Paid parental leave
Pet insurance
Life insurance
Commuter benefits
401(k)
Schedule: This is a part-time role, standard working hours are 8:30 - 5:30 on Tuesday, Wednesday and Thursday.