Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

What will I be doing?

As a Hardware Technician, you will support the business by assisting our wider logistic team in the deployment of our physical server platform to our growing customer base. This key role requires, and presents an opportunity to develop, an understanding of enterprise grade server equipment and Linux server back-end scripting.

You will be hands-on with installing, configuring, and conducting quality tests on the Darktrace Cyber Intelligence Platform (DCIP). Additionally, you will be repairing damaged servers, assisting development and QA teams, and diagnosing customer hardware issues.

Other responsibilities will include:

  • Auditing of internal systems to accurately reflect stock availability and status,
  • Assisting in developing long-term strategies and capacity planning for meeting future computer hardware needs.

Please note this is an office-based position, offering a dynamic work environment with a focus on innovation and collaboration. You will be required to be in office 5 days a week.

What experience do I need?

Key requirements include knowledge of server components, and understanding of networking protocols, quality assurance processes, and Linux systems. Other experience include:

  • Possess excellent communication and organizational skills,
  • An awareness of warehouse procedures and tools.

Benefits we offers:

•    23 days holiday + all public holidays,
•    Additional day off for your birthday,
•    Private medical insurance,
•    Life insurance,
•    Pension – 4% employer contribution,
•    Enhanced family leave,
•    Confidential employee Support,
•    Cycle to work scheme.

#Li-Onsite

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