Retail Sales Associate - Duke of York, London
£13.70 per hour - temp contract
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA. Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.
Do you want to be part of our tribe? ……. Keep reading!
A Dermalogica Retail Skin Sales Associate is at the true heart of where these results happen in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will demonstrate an exceptional level of customer service and combine this with a very personalised and educational approach to all the conversations you will have.
The responsibilities of the Retail Skin Sales Associate…. Could this be you?
- As a Retail Skin Sales Associate, you will take your customer through a journey, this will include advising, listening, and connecting with them throughout every touch point. We want to Wow our customers with a personalized experience and enable our customers to fall in love with their skin care journey.
- Implementing CLEAR, our customer journey retail tool, very customer must receive a skin care programme comprising both treatment and homecare to achieve goals. You will create a partnership by sharing your treatment plan with your customer, educate and link recommended homecare throughout.
- You will form a partnership with your customer. With your professional expertise and products combined with their homecare commitments your customer should feel confident that that they will achieve their healthiest skin ever!
- Our Retail Skin Sales Associate will take ownership of monthly targets set for the location, to include both individual and location target and keep abreast of daily goals and targets achieved.
- As a Retail Skin Sales Associate, you will be expected to cover counter duties which include Speed Mapping. Speed Mapping gives the opportunity to truly understand the client’s needs and concerns, show your expertise, offer education, and ultimately help the customer to feel empowered to be an expert in their own skin.
- Maintain the work areas in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing products, whilst adhering to our Clean Touch policy.
Do you have the below skills?
- You will ideally have had some experience as a Sales Associate although not essential. Ideally this will be gained from a fast-paced environment within Retail, Beauty or FMCG.
- A confident people person that customers will love to engage with.
- You will be an extrovert, outgoing, pro- active and creative thinker who can create theatre at the counter to really inspire and draw our customers to us.
- Above all else, you will have a passion for the retail environment & skin health like no one has ever seen. You will use this passion to inspire others.
What’s in it for you?
- You can only work at your best when you are set up to succeed – The Dermalogica Education programme is world renowned and you will benefit from a fantastic onboarding experience where you will learn all about the brand, the products and how to be successful in your new role.
- Your personal and team achievements will be celebrated and recognised through the company.
- You will receive an uncapped monthly commission and bonus structure which will really reward you for all your hard work and achievements.
- You receive exclusive access to new product launches before they hit the shelves so that you can experience the products first-hand.
- You will also receive a monthly product allocation, so you can ensure you are living and breathing the Dermalogica way and can take pride in being a true ambassador. You can showcase the results of our incredible products every day.
- You will also receive incredible staff discounts on our amazing Unilever prestige brands.
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At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections.
