Flagship Retail Skincare Consultant – Duke of York at DermalogicaLocation: London
Position: Full Time
Salary: £24,933 plus commission
We are the number 1 professional skincare brand globally, passionate about empowering people with skin confidence. At Dermalogica, we are on a mission to revolutionize the skincare industry through our three core pillars: Education, Personalization, and Human Touch. Do you want to be part of this industry-changing movement? If so, we are looking for dynamic, sales-driven talent to join our team and be a part of something special.
Do you want to be part of our tribe? Keep reading!
As a Retail Skin Consultant, you will be at the heart of our customer experience, driving sales and delivering exceptional skin consultations on the shop floor. Your role will focus on providing expert advice and ensuring that every customer feels educated, empowered, and supported in their skincare journey.
Key Responsibilities:
- Provide personalised skin consultations and offer tailored product recommendations to meet each customer's needs and concerns.
- Build strong customer relationships by engaging with them at every touchpoint and delivering a high level of service.
- Focus on delivering a memorable customer experience that results in product sales and increased customer loyalty.
- Educate customers on the benefits of Dermalogica products and help them create a skincare routine that promotes long-term skin health.
- Take ownership of sales targets, both individual and store-wide, ensuring monthly goals are achieved.
- Support the team of skin therapists by driving treatment bookings.
- Participate in promotional activities and create engaging customer experiences in store to attract new customers.
- Maintain product displays and ensure stock levels are sufficient to support sales.
- Stay informed about new products and industry trends to share relevant information with customers.
Do you have the skills?
- A passion for skincare and a desire to share that enthusiasm with others.
- Previous experience in a sales role, ideally within retail, beauty, or FMCG sectors.
- A proactive, customer-focused attitude and excellent communication skills.
- You will be an extrovert, outgoing, pro- active and creative thinker who can create theatre at the counter to really inspire and draw our customers to us.
- Above all else, you will have a passion for the retail environment & skin health like no one has ever seen. You will use this passion to inspire others.
- Ideally, you will have some background in a skincare consultation, but we will provide all necessary product and service training.
What’s in it for you?
- Private Health Care with Vitality and Medicash
- Life Insurance with Legal and General (includes access to Virtual GP, wellbeing support, and more)
- 5% pension contribution
- Birthday off work
- 5 paid sick days per year
- £70 monthly product allocation
- 30% discount on other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad, and Kate Somerville
- Access to Unilever Discounts on multiple high street brands
- 25 days annual leave plus 3 bank holidays
- Continuous learning and development, including access to our renowned education program and industry-recognized certificates in skin health
- Opportunities for career progression
- Uncapped monthly commission and bonus structure
At Dermalogica, we are dedicated to fostering respect, innovation, and personal development. We celebrate diversity and encourage applicants from all walks of life to join us in creating an inclusive and inspiring workplace.
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At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections.
