Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.

Account Manager - LBX 

Role: Account Manager - LBX 

Function:  Sales

Reports to: VP Sales AMER

ABOUT THE ROLE

Disguise is looking for a dynamic and experienced Account Manager to work with our Sales Manager within the LBX (Location Based Experience) and Live sector.  As Account Manager you will be responsible for managing a portfolio of accounts, identifying new business opportunities, and ensuring client satisfaction. 

WHAT YOU WILL DO: 

  • Support Sales Manager and maintain strong relationships with existing clients in the LBX/ Live industry.
  • Create Quotes and manage sales for existing accounts 
  • Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring client satisfaction.
  • Conduct regular client meetings to assess needs, provide updates, and identify opportunities for upselling or cross-selling.
  • Execute strategic sales plans to achieve revenue targets and expand market share within the LBX industry.
  • Collaborate with the Sales Manager to close deals with existing accounts
  • Work closely with the Sales Manager and cross-functional teams to coordinate sales efforts, address challenges, and optimize processes.
  • Provide regular updates on sales activities, pipeline status, and client feedback to sales manager
  • Maintain accurate records of sales activities, client interactions, and revenue forecasts using CRM software.
  • Analyze sales data and performance metrics to identify trends, track progress towards goals, and make data-driven decisions.

EXPERIENCE: 

  • Minimum of 2 years of sales experience, with a proven track record of success in B2B sales, preferably within the AV or technology industry
  • Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Sales experience as well as Account Management experience
  • Experience closing and managing large deals
  • Able to demonstrate solid sales process 
  • Able to build strategic partnerships with customers or other technology providers
  • Able to work with and influence C-level clients
  • Strong numerical and forecasting skills

About Disguise

Building on our two-decade legacy in the live event space, where our workflow has powered global concert tours for artists like U2 and Beyoncé, festivals like Coachella and Glastonbury and theatre productions like Frozen and Harry Potter, we are also now leading the way in Extended Reality (xR) for remote Virtual Production.

Our award-winning xR workflow has enabled over 300 productions in the past 12 months, for music artists such as Katy Perry and Billie Eilish, broadcast TV channels like ITV and Eurosport, enterprise businesses like SAP and Siemens, educational institutions like the University of Michigan and notable VFX studios like Framestore and DNEG.

We partner closely with Epic Games, NVIDIA, Netflix and many more to further develop and democratize our virtual production solution and enable teams anywhere to create their best story with the most innovative tools.

With offices in London, LA, Auckland, Hong Kong, Shanghai, Seoul and Tokyo, we are a fast-growing company that hires bright, creative, talented individuals across the world to push the boundaries of visual experiences and build lasting relationships with our community.

We were delighted to be recognized as one of the Financial Times’ top 1000 fastest growing businesses for 2021. Watch  our showreel to see just some of the incredible work of how disguise products are used

Our values

  • Honest. Transparency and integrity are core to how we approach each other and our work at disguise. Our culture relies on clear, courageous conversations and proactively sharing feedback with the intent to help each other and the business to grow.
  • Evolutionary. We are always seeking to be even better. We push the limits of what is possible so both our technology and our disguisers stay ahead of the game.
  • Fearless. Innovation and a pioneering attitude are key to our success. Disguisers are empowered to experiment, work autonomously and grow from their experiences.
  • Resilient. Disguisers are determined to succeed and will not give up when things get tough. We are committed to doing what is right, rather than what is easy, and will adapt to finding the best path forward.
  • Belong.  We are committed to being the difference. Every disguiser has a role to play in creating an inclusive environment where people belong and can do their best work every day.

Our benefits

We want to make sure we attract and retain the best talent out there. For permanent disguisers globally, some of our benefits and perks include:

  • Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
  • Gig Allowance - £400 or local equivalent to spend on tickets every year, to immerse yourself in our industries
  • Flexible hours - some people start work at 10am, and others begin at 7am and finish earlier. Create a pattern that works for your team and for you
  • Hybrid working between home and our offices (dependent on role and location)
  • Long Service Awards (3, 5, 10+ years)
  • Belonging policies -  including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning
  • Mental health and wellbeing support - subscription to the Calm app, weekly desk-yoga, mental health first-aid buddies, Employee Assistance Programmes
  • Training, coaching & mentoring

Health and pension benefits vary based on local requirements.

Don’t disguise your differences.

Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at disguise. We create together and we create everywhere

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