Head of Desk

Head of Desk - Sydney Office

As a Senior Member of our Front Office team, the Head of Desk has responsibility for leading a sales team, establishing sales objectives and implementing sales programs. They are instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their team.

This is a great opportunity to join Ebury at an exciting time in our development, make a tangible contribution to both our growth and company culture and be rewarded for your performance. 

The Job

As a Head of Desk you will:

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk
• Ensure adherence to company wide sales methodology and sales administration processes
• Be involved in the recruitment and onboarding of new team members.

About You

With a track record of individual performance in FX Sales, you will be ready to move into a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. 

Skills and Experience

• A track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management)
• Financial Services experience and network would be an advantage.
• Experience of working in a commercial bank (one or several) selling to mid size corporates, coupled with experience in an environment different to a bank (this could be start-up vendor, FX specialist, cash management etc) is desirable
• Experience of the local Australia market
• First-class communication skills
• Demonstrable ability to mentor, coach and develop people
• Skilled negotiator, able to build and leverage relationships at senior levels within SME customers
• Business fluent in English

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