Payments Product Manager

Background

Ebury Mass Payments is a non-banking financial institution which provides cross border payments
and foreign exchange services. It is a major supplier of payment services for international payroll,
usually through aggregator clients like payroll providers, who bring their underlying corporate
clients to EMP.

It has enjoyed substantial growth over recent years and is now entering a new phase of business
development to address larger customers in its current business markets and to open new sectors
that have aggregator style customers.

To support this objective, EMP will need a new technology solutions that can:
1. Provide the key features necessary to open new business vertical markets and address
larger organisations in its current verticals
2. Allow EMP to increase business volumes by an order of magnitude with a similar size of
operations team
3. Sustain highest levels of customer service for maximum retention

Ebury Mass Payments - Implementation
Having completed an RFP and a Proof of Concept with our preferred supplier, EMP has embarked
upon the implementation of a future business processing model, covering the core Trading, Cash
Management, Payments and Reconciliation processes, along with integrations with other key
services like Commercial, Compliance, Accounts and Data.

During the implementation project, as well as in the longer term, EMP will need to ensure that the
platform capabilities conform to both functional as well as non-functional requirements. There will
be a need to work closely with the platform provider to ensure the final version implemented in
production is fit for purpose prior to go-live.

Operations

Once in full production operation, the EMP team will continue to manage the products and services
that have been implemented to gain commercial and competitive advantage and open new
markets and operational locations.

Product Manager: Payments and Banking

Background

Ebury Mass Payments (EMP) is implementing new systems support for its growing business of
International Mass Payments. EMP is partnering with an external vendor, Geniusto, to achieve
business growth targets to increase turnover by an order of magnitude without significant growth in
operational team size.

Completing the instructed payments in an accurate and timely manner is at the heart of EMP
business model and will be completed through the Geniusto platform.

This is a permanent post that will support the EMP Platform implementation and subsequent
operations by taking responsibility for implementing and managing the functionality of EMP’s
Payments and Bank Integration processes and systems in line with EMPs business objectives.

Candidate Experience

We are seeking an individual who has worked in a FinTech environment as a Payments product
manager, and will be part of an established product team at EMP.
This person will have hands-on experience using and training users of payment platforms, i.e. the
candidate will be able to understand user requirements and make configuration changes on the
platform to implement them, including testing and controlled deployment of changes made. They
will also be involved in training the Payments team in best use of systems and maintaining testing,
training and process artefacts.

The candidate will have a thorough understanding of the payments industry, banking infrastructure
and international payment methods through banking partners and scheme access. They will
understand how to minimise manual intervention and also to manage failures if and when they
occur. Familiarity with foreign exchange trade processes, particularly regular Spot FX trades, along
with knowledge of GL postings, cash management and reconciliation would be ideal.

Working closely with the other product managers, the candidate will be responsible for agreeing
the relevant business processes with the Head of Payment Operations and their effective
implementation through the use of the Geniusto platform capabilities. In addition, they will also help
with establishing and maintaining good relationships with our banking partners technical teams as
we transform and extend the payment and banking infrastructure worldwide.

The candidate will also be responsible for working with the Business Analyst(s) and QA team to
ensure that requirements are understood and test scenarios are accurate and comprehensive.
This is a very good opportunity for the candidate to contribute to, and learn from, a variety of
different processes that are part of running and growing a successful business.

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