About the Role

Mainly managing Indonesia People Operations and GA team. Working closely with People Operations in Regional offices.

Job Descriptions

Serve as a crucial point of contact & advisor for employment regulations & people operations process between employees & managers.
Support regulatory, compliance and audit related activities.
Plan and direct online, offline & hybrid employee engagement events, which will promote a high-performing, inclusive, and mission-driven culture that will result in a positive experience and impact within the company.
Manage and maintain an SLA to track response times for incoming employee queries.
Seek and review potential blockers of various People Operations processes and ensuring improvement on daily tasks and suggest automation where needed.
Partnering closely with Managers at Fazz to gain feedback from various teams about onboarding, offboarding and transition issues.
Onboard, mentor, and nurture the careers of all people operations team members.
Improve current people operations processes to ensure stability and scalability within people operations process to support the the current business needs.
Manage the people operations and outsource management team as a team that continuously strive towards continuous growth, high performance, and team-work.

Requirements

Prior extensive experience in a People Operations role.
You will have an eye for detail and unwavering commitment to improve and streamline processes with the aim of improving our employee experience.
You have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity.
You are passionate about providing excellent internal client support across the entire organization, and have a technical curiosity in evolving trends in HR products and services.
Experience coaching and leading a team in all areas to increase confidence and accountability.
Lastly, candidates are expected to have great communication skills in both English and Bahasa Indonesia.

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Senior People Operations Manager

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