About Us

Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more. Our strength is in our employees.

Our commitment to diversity and inclusion in the workplace

At the FT, we aim for employees across all regions to have a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.

Job Purpose

The UGC moderator will implement FT.com’s moderation strategy to ensure dynamic and intelligent discussions across the site’s platforms.

Main Duties and Responsibilities

  1. Ensure comments posted in the FT's communities areas abide by the FT.com guidelines
  2. Maintain and monitor the efficiency of the moderation system
  3. Ensure subscribers can access the commenting platform
  4. Liaise with the Community Manager and section editors on commenting matters
  5. Produce reports on relevant moderation statistics
  6. Moderates posts on social media as requested
  7. Responds to requests from Community Manager and social media desk editors from other FT editorial offices
  8. Helps to improve the team spirit and internal work relationships
  9. Performs other functions in the editorial team as instructed by the Team Leader/Manager

Essential

  • Graduate of a four-year degree, preferably in journalism, political science or other related fields
  • Experience in communities management or audience engagement, preferably for a news site
  • Excellent English
  • Has strong interest in current affairs as well as business and financial news
  • Sound editorial judgment
  • Strong work ethic and a meticulous eye for detail
  • Team player and open to learning new technologies
  • Willing to work during the Europe shift (2pm - 10pm)

Desirable 

  • Knowledge of digital media legal issues, including social media networks
  • Should be reader-oriented

What’s in it for you? Our Benefits

Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here.

Further Information

The FT are committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help. 

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