Who we are

We are building Helsing to keep our democracies from harm. We believe that software – and artificial intelligence in particular – will be the key capability to do just that. Our mission is to attract Europe’s best mission-driven tech talent and apply their capabilities to some of the most complex problems in defence technology.
We are looking for people with their heart in the right place, who share our conviction that our democratic values are worth protecting, for ourselves and for future generations. We are a diverse team of software engineers, deep learning specialists and customer-facing programme managers, working on some of the most challenging problems in the defence space.
We care about our work and mission, and we welcome open and transparent discussions about the use of AI, its benefits and its ethical implications.

Your Impact

Based in Helsing’s rapidly scaling Munich office, you will accelerate every Helsing employee's ability to focus on critical problems in the defence technology domain by acting as the local expert for all matters related to IT hardware, corporate software and infrastructure, and supporting the office networking and AV setup. You'll also have the opportunity to own company-wide projects relating to our technical infrastructure and information security posture.

What you will work on

  • Configuring and operating endpoints, including workstations, laptops, mobile devices, and our communication and collaboration technology
  • Identifying opportunities and recommending solutions to improve the security, reliability, and efficiency of our IT infrastructure
  • Configuring and operating our office LAN and VPN infrastructure in our Munich office
  • Partnering with Helsing's broader IT team on the operation and continuous optimisation of Helsing's corporate, development, and customer environments, built primarily using Microsoft 365 and Azure alongside other SaaS solutions
  • Providing end user support to all Helsing employees, and in particular those located in the Munich office

Who we are looking for

Note: The following bullet points describe one version of our dream candidate. We very much encourage you to apply even if you believe you meet only part of our wish list.

  • Fluency in both English and German; Helsing's language of business is English
  • Experience working with cloud computing platforms (ideally Microsoft Azure, but AWS and GCP expertise is also beneficial)
  • Experience in an IT administration or IT support role, particularly supporting Mac, Windows, and iOS devices
  • Great communication skills for engaging at all levels within an organisation
  • Strong problem-solving, critical thinking, and analytical skills
  • Experience in the management of network infrastructure, ideally including administration of network- and host-based security tools
  • Ability to work independently, while being willing to ask for help when needed
  • This position may require the successful applicant to apply for and be granted German security clearance and potentially other NATO security clearances

Nice to have

  • Experience in administering Microsoft Teams communication infrastructure
  • Information security expertise
  • Experience administering QNAP NAS devices
  • Experience administering or deploying corporate VPN solutions

Why Helsing

  • There is no other company like Helsing: we are at a pivotal stage in our journey, with a unique level of funding, and a unique level of ambition
  • Work alongside and learn from world-class AI researchers and software engineers. Our team combines excellence with dedication to our mission
  • Define, create, and build from the ground up. Technology, processes, and even the organisation we are all part of
  • Be part of, and build, the foundational culture of the most important deep tech company in Europe

What we offer

  • The chance to work in an innovative organisation focused on protecting our democracies and future generations

  • The opportunity to drive impact in a fast-growing company with mission-orientated colleagues

  • A diverse, collaborative, focused team located in the heart of Munich with offices in Berlin, Paris, and London 

  • Supportive team structures and regular feedback

  • Regular company events to bring together all staff as one unit across Europe

  • Competitive compensation and stock options

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.
Helsing's Candidate Privacy and Confidentiality Regime can be found here

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)