Business Operations Manager

In Short:

  • UK - Fully Remote, reporting to the VP of Operations
  • An opportunity to have an incredible impact in a rapidly growing company

About the job

Hofy is redefining the way organisations oversee their remote and hybrid workplaces.

This is an opportunity to be a part of a pioneering tech startup that offers the best-of-breed SaaS solutions when it comes to the deployment/lifecycle management of Office and IT equipment to just about anywhere on the planet. Our team is growing, remote and globally distributed.

Reporting directly into the VP Operations you’ll be instrumental in supporting with projects across all areas of the business. As a Business Operations Manager you will be operations focused and responsible for analysing and improving upon business processes to support the acceleration of Hofy’s growth and development.

You will work closely with cross-functional teams to implement strategic initiatives, improve workflows, and ensure operational excellence across all areas of the business.

The Person:

The ideal candidate is a problem-solver, and an executor with a strong analytical mindset and a proven track record of driving operational efficiency. You will be:

  • Analytical: You are confident analysing and improving upon business processes that accelerate sales and product development.
  • Optimiser: You proactively identifying opportunities for Hofy to improve operations, automate and improve all aspects of the business, from sales to fulfilment.
  • Owner executer: You can executive and deliver on special projects often within quick time-frames and under pressure.
  • Data driven: You're confident with numbers, building models and dashboards to report to wider core business functions.
  • Stakeholder Management: You're excellent at stakeholder management, a strong communicator, both internally and with external parties.
  • Outcome orientated: You have no aversion to 'rolling up your sleeves' and solving immediate business problems.
  • Proactive and structured: Proactively investigating and tackling opportunities and threats to the operating model and working to scope impacts of business decisions

What you need to succeed:

  • Walked the walk: You have at least 3+ years experience in a high growth or startup environment.
  • Seen great: You’ve had demonstrable success in undertaking business initiatives with limited direction to achieve positive business impacts.
  • Cross-functional exposure: You have experience collaborating successfully with multiple core business functions such as sales, product, legal and finance. You have proven experience of preSenting to and engaging senior stakeholders to change the way that things work.
  • Excellent communicator: You have exceptional written and verbal English and can document processes and projects, as well as present them to diverse teams to drive employee ownership and engagement.
  • Strategic insight: You’re able to think strategically. You’ve set targets and managed teams to achieve them.

About Hofy

We exist to equip the world’s talent with the means to do their best work. Enabling organisations to level up their employee value prop and increase the diversity of their teams. Creating more space for more ideas, innovation and advances.

To get us one step closer to a future in which opportunity flows globally, materially elevating career trajectories and quality of life for people everywhere.

We achieve all of this by living our values:

  • Aim high, stay humble
    We’re ambitious, yet grounded.
  • Disagree & commit
    We balance dissent with bias for action.
  • Embrace the challenge
    We give it everything we’ve got.
  • Work together to win
    We support each other to reach our
    collective potential.
  • Grow beyond good enough
    We continually invest in becoming the best versions of ourselves.

Join our journey to change the working world!

What about the perks?

  • 🏢Full home office set up from Hofy
  • 💻Choice of tech
  • 🌴35 days annual leave (inclusive of local public holidays)
  • 🧑‍🎓£1000 of annual growth fund for everyone to develop
  • 🪄Regular team and company socials
  • 🐲Annual company retreat

A chance for everyone

At Hofy, we practice what we preach. We believe that creating a truly global employee experience for our clients starts with us. We need as many perspectives as possible, and we see our individual differences and diverse backgrounds as our superpowers.

We want you to bring your best self to work and to feel like you truly belong. We never discriminate based on race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability (visible on non-visible).

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Hofy’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.