Banking is moving out of banks and becoming a part of customers' daily digital lives. Inbank financing solutions are embedded seamlessly into the shopping journey of 5,000+ retailers. This helps our merchant partners to grow their businesses while end customers get to benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 300+ people working across our offices in Estonia, Latvia, Lithuania, Poland and the Czech Republic.

We are looking for a Customer Support Expert to join our Vilnius team. 

What will you do:

  • Consult the company's clients by phone, email, and in-person regarding the acquisition of financial services and contract agreements
  • Analyze client needs and help them resolve arising issues
  • Assist clients in finding reliable financial solutions based on their needs
  • Strive to achieve sales goals, realizing your professional and financial ambitions
  • Administer and prepare documents and correspondence.
In order to be successful in the role, you bring ideally the following skills with you:
  • You have experience in customer service
  • You enjoy communicating with clients
  • You speak and write Lithuanian fluently.
We do understand that nobody is perfect, but some bonus points if you:
  • Have experience in the financial sector
  • Speak English
  • Have good problem-solving skills and a customer-oriented mindset
  • Can work in a fast-changing environment and handle multiple tasks simultaneously
  • Approach everything positively and optimistically, prioritizing exceptional and quality customer service.
Our offer to you:
  • Competitive salary starting at 1400 EUR before the taxes, with the possibility of adjustment, based on the candidate's experience and qualifications.
  • Hybrid working model, providing flexibility and work-life balance.
  • Stimulating and enjoyable work environment, fostering creativity and collaboration.
  • Opportunities for professional growth and advancement within the company.
  • Health insurance or access to the Stebby app.
  • Dedicated learning and development budget.
  • Comfortable, pet-friendly office located in Vilnius, designed to create a conducive work environment for all team members.




Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.