incident.io

Mission

Think about the last incident you were involved in. Did everyone know what they were doing the whole time? Was it calm, collected and organised? Or somewhat chaotic, Slack channels ablaze, questions flying in from all directions in 5 different threads, whilst people constantly repeat a status update to every new person joining the incident?

Incidents are almost inevitable in a world increasingly run by technology. We're building the best way to help your entire organisation respond, review and learn when things go wrong, big or small.

Though we've only been around since March 2021, we’re backed by world-class investors at Index Ventures and Point Nine, and have more than 100 customers from all around the world. Our customers include high growth startups like Render and WorkOS to billion-dollar companies like GoCardless, dbt Labs and Loom.

Current Job Openings

Marketing

Demand Generation Manager
4th Floor 148 Lafayette St, New York, NY 10013
Developer Relations, Incident Management
4th Floor 148 Lafayette St, New York, NY 10013

Operations

Speculative Application
9th Floor, WeWork, 145 City Road, EC1V 1AZ

Product Development

Data

Data Engineer
9th Floor, WeWork, 145 City Road, EC1V 1AZ

Design

Product Designer
9th Floor, WeWork, 145 City Road, EC1V 1AZ

Engineering

Engineering Manager
9th Floor, WeWork, 145 City Road, EC1V 1AZ
Platform Engineer
9th Floor, WeWork, 145 City Road, EC1V 1AZ
Product Engineer
9th Floor, WeWork, 145 City Road, EC1V 1AZ
Product Engineer Intern
9th Floor, WeWork, 145 City Road, EC1V 1AZ

Product

Product Manager
9th Floor, WeWork, 145 City Road, EC1V 1AZ

Sales

Commercial Account Executive
4th Floor 148 Lafayette St, New York, NY 10013
Enterprise Account Executive
4th Floor 148 Lafayette St, New York, NY 10013
Enterprise Sales Manager
4th Floor 148 Lafayette St, New York, NY 10013
Sales Development Representative
4th Floor 148 Lafayette St, New York, NY 10013
Systems Engineer
9th Floor, WeWork, 145 City Road, EC1V 1AZ