incident.io

Mission

Think about the last incident you were involved in. Did everyone know what they were doing the whole time? Was it calm, collected and organised? Or somewhat chaotic, Slack channels ablaze, questions flying in from all directions in 5 different threads, whilst people constantly repeat a status update to every new person joining the incident?

Incidents are almost inevitable in a world increasingly run by technology. We're building the best way to help your entire organisation respond, review and learn when things go wrong, big or small.

Though we've only been around since March 2021, we’re backed by world-class investors at Index Ventures and Point Nine, and have more than 100 customers from all around the world. Our customers include high growth startups like Render and WorkOS to billion-dollar companies like GoCardless, dbt Labs and Loom.

Current Job Openings

Customer Success

Customer Success Lead
New York, New York, United States

Design

Product Designer
145 City Road, London, EC1V 1AZ

Engineering

Engineering Manager
145 City Road, London, EC1V 1AZ
Product Engineer
145 City Road, London, EC1V 1AZ

People & Talent

Office & People Coordinator
145 City Road, London, EC1V 1AZ

Sales

Commercial Account Executive
New York, New York, United States
Enterprise Account Executive
New York, New York, United States
Sales Development Representative
New York, New York, United States