About incident.io

incident.io is an incident management platform that helps companies when things go wrong. Whether they're site outages, data breaches, or functionality issues, incidents happen literally all the time. When they do, we help get the right people in the room, we run and communicate how you're responding, and we give you a suite of tools and insights to learn and improve over time.

The Team

We have a phenomenal incident management product used by some of the most recognized companies in the world, and a huge amount of collective experience in incident management too.

We are seeking a dynamic individual to champion the elevation of incident.io through education, community engagement, and content creation, involving activities such as speaking at conferences, crafting compelling written pieces, and fostering engagement within engineering communities.

What you’ll be doing:

This is our first Developer Relations role at incident.io, and you will have a broad range of responsibilities and the ability to work with founding team to shape exactly how things will look, including:

  • Contributing to our blog and website, as writing is a collaborative effort across the company. We value thoughtful content over traditional "Thought Leadership," and we encourage your input, including tutorials and video content.
  • Engage with the community by participating in podcasts, webinars, meetups, and conferences, as we believe in the power of in-person interaction to connect with our audience.
  • Be a valuable presence in online communities, such as Twitter, Reddit, LinkedIn, and more. We prioritize genuine and informative discussions over corporate self-promotion, and finding a way to spark interesting and useful conversation is the goal.
  • Stay vigilant for emerging trends and gaps in the SRE and incident management field, understanding the nuances that ignite discussions, such as the distinctions between root causes and contributing factors.

This role could be ideal for you if you:

  • Have opinions on incident management, reliability, and related topics.
  • Love traveling and are energized by meeting new people
  • Enjoy producing and sharing content through conference talks, blog posts and video
  • Can communicate complex topics in a simple and clear manner

The salary for this position is determined by several job-related factors, such as experience, relevant skills, training, location, business needs, or market demands. The salary range for this role is $90,000- $150,000. This position also offers equity options.

 

Our commitment to diversity

We embrace diversity at incident.io, and believe in creating supportive and inclusive environments where all of our employees can succeed. To build a product that’s loved by everyone, we need a team with all kinds of different perspectives, experiences, and backgrounds. That’s why we’re committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.

Got a question?

If you have any questions before applying to the role, please email the team at jobs@incident.io

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
incident.io Standard Demographic Questions

We believe that incident.io should be a place where everyone can thrive, regardless of their background. Our commitment to a diverse and inclusive workplace is central to our company values.

We regularly evaluate our efforts to ensure we are on track, and we need your help to do this. The following questions are optional, but we would appreciate it if you would answer them. Your responses are completely anonymous and cannot be linked to you individually. They will also not have any impact on our hiring decisions.

To comply with government regulations regarding Equal Employment Opportunity and/or Affirmative Action reporting, we are requesting (but NOT requiring) that you provide your personal data. Please note that this information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. 

US Applicants: Learn more.

How would you describe your gender identity? (Mark all that apply)






What is your age range?  (Select one)







How would your describe your ethnicity? (Mark all that apply)












How would you describe your sexual orientation? (Mark all that apply)








Do you identify as transgender? (Select one)




Do you have a disability(s) or chronic condition(s) (physical, visual, auditory, cognitive, mental, emotional, or other) that limits one or more of your major life activities, including mobility, communication, and learning? (Select one)




Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in incident.io ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Please reach out to our support team via our help center.
Please complete the reCAPTCHA above.