POSITION:           Administrator     (IOE Foundation)

EMPLOYER:        The Chartered Institute of Export & International Trade

POSITION STATUS:  Permanent, Full time 
REPORTS TO:      Office Manager
LOCATION:         Lynch Wood, Peterborough

SALARY BANDING:        A      (Core)

SALARY:               £23,000 - £25,000 dependent on experience


The Chartered Institute of Export & International Trade is the leading UK membership association for those working in exporting and importing. These are exciting times in international trade and we’re seeing sustained growth in the demand for our services and qualifications – as a result, our team needs to grow too.

We are now recruiting an Administrator to work in our Peterborough office to assist with the administration of the IOE Foundation, which was set up to provide young and under privileged people career opportunities in the Import/Export sector and in international trade. 

This is a full-time, permanent position, based at our Head Office in Lynch Wood, Peterborough. 



The role will be working as part of the IOE Foundation which was founded by one of our Board Members. The work will include research, admin for educational programmes and assisting the Foundation Leadership in the promotion of the IOE Foundation at various networking events.

There will also be some ad-hoc work as well assisting some of the other departments in our Head Office in Minerva Business Park.




  1. Support and Assistance:
  • Aid the Office Manager in overseeing the day-to-day operations of the business.
  • Assist in maintaining Health & Safety standards across the three offices located in Peterborough (x2) & London.
  • Handle both external and internal email and phone inquiries via various channels.
  • Assist the People Services team with travel and accommodation bookings as needed.
  • Keep internal systems updated with the latest information.


  1. Departmental Support:
  • Provide support to various departments across the Chartered Institute as required, including ad-hoc duties.
  • Attend and assist at company events such as the Graduation Ceremony, AGM, and End of Year Conference.
  • Attend meetings as necessary to take notes and circulate information to the People Services team.


  1. Foundation Support:
  • Collaborate with the IOE Foundation team, offering administrative assistance in research initiatives.
  • Take minutes and actions during meetings and distribute them to relevant stakeholders in a timely manner.
  • Assist in the planning and execution of events hosted or attended by the IOE Foundation, managing logistics such as venue bookings, equipment required such as banners and marketing materials, catering, and attendee registrations.
  • Participate in Board meetings 4 times a year to support with minute taking; this will include travel.
  • Organise hotel & travel arrangements for foundation members.
  • Work with the marketing team to add events to the foundation website.
  • Act as a link between Foundation & the Chartered Institute.


  1. Facilitation of Foundation Offerings:
  • Support various offerings provided by the IOE Foundation, including grants, mentorship programs, resources, and networking opportunities.
  • Assist in managing grant applications and distribution processes to support education programs and initiatives within the educational sector.
  • Coordinate mentorship connections between participants and experienced professionals to provide insights into global trade.
  • Facilitate access to educational resources such as articles, e-learning courses, and webinars offered by the IOE Foundation.
  • Support the organisation of exclusive networking events, enabling participants to build connections with industry experts.



  • Experience in Administration
  • Great attention to detail
  • Confident in writing e-mails and letters with a professional telephone manner.
  • Good at problem solving
  • The ability to work with confidential and discreet matters/information
  • Keenness to learn and develop
  • Excellent organisational skills
  • People Orientated with strong communication skills at all levels
  • Being a team player
  • Willing to show initiative
  • A thorough and methodical approach to your work



  • 36.5 hours per week including 4pm Friday finish
  • 25 days annual leave and day off for your birthday too
  • Annual performance-related bonus
  • Employee Assistance Programme (EAP)
  • Private healthcare including Optician/Dental costs
  • Life Assurance (Salary x4)
  • Personalised training
  • A range of discounts for shopping, holidays and cinema attendance 
  • Free breakfast in Peterborough
  • 2 days volunteering a year



The Chartered Institute is the leading association of exporters and importers, providing education and training to professionalise the UK’s international traders.

Based in Peterborough and London, the Chartered Institute is fast-growing as demand for our digital training and education products grows after the UK’s transition from the EU. 

As a partner with UK government, we deliver national and international programmes, acting as champions for the UK, and establishing UK processes and standards globally.


Life would be boring if we were all the same! - The Chartered Institute is a company with a charitable status that believes in diversity and inclusion, as shown in the hiring and progression of our team members. Our workforce is truly diverse – in age, nationality, gender and location. 

With a passion for nurturing, supporting and including all team members – no matter who you are – we celebrate identity. We are proud of who we are and where we come from.  

As an Investors in People accredited organisation, we care about and prioritise all of our team members daily. We ensure to engage with and listen to everyone.

Our Disability Confident and Mindful Employer accreditations express our commitment to the specialist needs and mental health of our team members.  

Having family-friendly policies allows our employees to partake in a flexible work environment so they can take care of children and loved ones. 



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