About Jumia:

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.


Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.


With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. 


Main Responsabilities 


  • Oversee day-to-day operations of Jumia’s largest Inbound 3PL.
  • Identify and define the critical capabilities needed to support Jumia’s Supply Chain strategies. Think strategically and provide input in the requirements and design process.
  • Audit charge backs related to Performance Team cartons.
  • Develop process improvements to mitigate chargebacks related to Performance Team Cartons.
  • Update performance metrics and continually report progress to goal.
  • Manage monthly/quarterly business reviews for Jumia’s 3PL partners.
  • Audit 3PL billing to ensure accuracy.
  • Drive a broad Business Continuity and Sustainability strategy.
  • Roll out new lean process improvements at Jumia’s 3PL facilities
  • Develops and executes an annual budget, including expense tracking and forecasting for distribution planning, cost controls, and revenue achievement according to productivity objectives for operational efficiency.
  • Develops tracking and improvement strategies around Key Performance indicators such as on-time fulfillment, labor cost productivity per hour/unit/case, incident and safety rates, and inventory accuracy. Communicates these metrics to supply chain partners on a regular/set basis.
  • Partners effectively with key stakeholders internally/externally to achieve maximum levels of productivity, ensuring that the business benefits from the lowest possible cost and best value.
  • Ensures facility compliance with governmental and/ or other regulatory laws as communicated and directed by corporate leadership.
  • Performs staff management of 3PL partner including training, performance evaluation, development and accountability. 
  • Work with key stakeholder’s vital transportation services


Profile and skills required :

  • Bachelor's or advanced degree in supply chain discipline or related experience.
  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
  • Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc
  • Additional expertise in supply chain management (Distribution Center/ Warehouse Management Planning, Inbound Transportation, Goods/ Inventory Flow Planning, or, Supply Chain Strategy/ Innovations, Supply Chain Analytics) is a plus
  • Demonstrated success in cross-functional, global project/program execution.
  • Familiarity and utilization of WBS for driving productivity and processes
  • Leadership Identity to lead and influence others.
  • written skills and high-profile communication/storytelling skills.
  • Solid presenter and group facilitator.


We Offer 

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders 

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