About Jumia:
Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.
Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.
Jumia in Porto
At Jumia Porto Tech Center we boast over 16 different nationalities. We have around 350 employees from several business areas, from IT, to Finance, to HR. The IT team represents 75% of it, so as you can see we are a major tech company, and as a Tech company, we share an innovative spirit. At Jumia PTC you will work under the most updated technologies and work methodologies. We are great fans of Agile philosophy and we aim to keep things simple but smart. Also, for Jumia, technology relates with improvement for our world. We see technology as something we need to put purpose into. Our mission is to leverage technology to improve everyday life in Africa and we do it by delivering convenient and affordable online services to consumers, helping them fulfill basic everyday needs. And while we’re present in Africa, we get to take African economy online, helping small and large businesses grow and reach new consumers. This is what drives our day to day decisions. :)
We are looking for great people to join our amazing teams and celebrate our achievements. At Jumia we work hard, but we do Tech With Purpose!
Are you eager to work in a great team and share knowledge? Do you like problem analysis and solving? Do you have a solution oriented and proactive attitude? Jumia Porto Tech Center is for you!
What you will be doing
Product Strategy and Roadmap:
- Develop and communicate a clear product vision and strategy aligned with company goals and market trends
- Define product roadmap and prioritize features based on customer needs, market research, and business priorities
- Collaborate with stakeholders to gather input and ensure alignment on product direction
Requirement Gathering and Analysis:
- Conduct market research and competitive analysis to identify market opportunities and trends
- Gather and prioritize customer feedback and requirements through user interviews, surveys, and data analysis
- Define user stories, acceptance criteria, and feature specifications for product development
Cross-functional Collaboration:
- Work closely with engineering, design, and other cross-functional teams to drive product development
- Facilitate communication and collaboration among team members to ensure timely delivery of product milestones
- Act as a liaison between different departments to ensure alignment on product requirements and priorities
Product Development and Delivery:
- Manage the product development process from concept to launch, ensuring timely delivery of high-quality products
- Define and track key product metrics and KPIs to measure product success and iterate on features based on user feedback
- Coordinate product releases and updates, including feature prioritization, release planning, and communication with stakeholders
Market and User Engagement:
- Engage with customers and users to gather feedback, validate product assumptions, and identify opportunities for improvement
- Collaborate with marketing and sales teams to develop go-to-market strategies, positioning, and messaging for product launches
- Monitor market trends and user behavior to identify new opportunities and inform product strategy
Product Performance Analysis:
- Analyze product performance data, including usage metrics, customer feedback, and market trends, to identify areas for improvement
- Conduct A/B testing and experiments to optimize product features and user experience
- Generate insights and recommendations to inform product decisions and drive continuous improvement
Stakeholder Communication:
- Communicate product updates, milestones, and priorities to stakeholders, including executives, team members, and customers
- Solicit feedback from stakeholders and incorporate input into product planning and decision-making processes
- Present product strategies and roadmaps to internal and external audiences, including customers, partners, and investors
What we are looking for
- Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field
- Proven experience in Product Management, with a track record of successfully launching and managing products
- Strong analytical and problem-solving skills, with the ability to gather and interpret data to make informed decisions
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
- English proficiency
- Solid understanding of product management methodologies, tools, and techniques
- Experience working in agile development environments and familiarity with agile methodologies (e.g., Scrum, Kanban)
- Proficiency in Product Management tools and software (e.g., Jira, Confluence) and Microsoft Office suite
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders
