About Jumia:

Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.


What you will be doing

  • Lead, mentor, and develop a team of inbound associates.
  • Conduct regular team meetings to communicate goals, performance expectations, and updates.
  • Foster a positive and inclusive work environment.
  • Oversee the receipt, storage, and distribution of inbound goods.
  • Ensure accurate and timely processing of shipments.
  • Monitor and manage daily inbound workflow, adjusting resources as necessary to meet operational targets.
  • Implement and maintain standard operating procedures (SOPs).
  • Track key performance indicators (KPIs) and provide regular performance reports.
  • Identify areas for improvement and implement corrective actions.
  • Conduct performance evaluations and provide feedback to team members.
  • Work closely with other departments, including Outbound and Inventory, to coordinate activities and resolve issues.
  • Communicate effectively with management and other stakeholders to ensure smooth operations.
  • Address and resolve any issues or discrepancies related to inbound shipments.
  • Implement solutions to improve efficiency and reduce errors.

What we are looking for

  • Bachelor’s degree and at least 2 years of experience in distribution, warehousing or logistics and Supply Chain environment at least 1 year of direct leadership, indirect leadership
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively, diagnose problems and identify and lead the appropriate solutions
  • Ability to manage several priorities simultaneously - results orientation - while retaining all information
  • Bias for action, strong work ethic and desire to achieve excellence
  • English proficiency



We Offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African e-commerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders


Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.

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