At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
- Before applying, make sure you discussed the opportunity with your direct manager and both of you agree that this is positive for your development (Direct manager to draft a recommendation letter).
- Please ensure there is a match in level & location.
About Jumia
Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services.
We are fueled by the belief that technology has the potential to transform everyday life in Africa, for the better. We built Jumia to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.
Jumia counts over 2,000 people across more than 10 countries, a diverse group of talent with different backgrounds, experiences and perspectives, driven by a common ambition to help build the digital future of Africa.
Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.
What's this job all about?
What you will be doing:
- Reaching your targets on:
- GMV of the Long-tail sellers
- # Engaged sellers
- % of active sellers attending open CP every month
- Churn last 30 D without IS (excluding new sellers)
- % of sellers with a score above 75%
- Managing 3 departments:
- Vendors University: ensure a good training for vendors, using different platforms and maintain a best in class Vendorhub, to help sellers to grow by themselves.
- Acquisition & Incubation: responsible for acquiring and managing for the 1st month our seller base. Find the right balance between quality and quantity of leads, and make sure your seller can grow with the least individual support.
- Engagement: help our sellers grow their business on the platform via the internal tools (Jumia Express, Open CP, Sponsored Products). Those tools should also be used for avoiding and reducing the churn of the active sellers. This department is key to build and scale a profitable self-managed sellers' ecosystem within Jumia.
- Maintaining a good allocation of our sellers and ensuring that targets and bonus are properly calculated and paid on time.
- Contributing to the optimization of all our systems and helping on the good execution of our tech road map. This implies:
- Seller Center (stock, price & content management platform for our sellers)
- Vendor Center - migration and usage
- Powerbi weekly business review
- Leading all the vendors animation routine
- Communication plan (all channels) - including Appcues
- Organization of offline events
- Organization of vendor challenges, etc..
What we are looking for:
- 8+ years experience in a relevant field
- Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge
- Bachelor's degree from a top university
- Excellent knowledge of English (verbal and written) is required
- Strong communication skills are critical
- Approachable and responsive, able to connect with employees at all levels
We offer you a career with:
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
And even more for our Jumees:
- Attractive bonus scheme
- Access to Udemy for Business for an unlimited training experience
- Caring perks: private health insurance for self and family, life insurance, optional 3rd tier pension scheme, maternity and paternity leave etc.
- Fun at work: company events, fun team building activities
#LI-Onsite
