At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

  • Before applying, make sure you discussed the opportunity with your direct manager and both of you agree that this is positive for your development (Direct manager to draft a recommendation letter).
  • Please ensure there is a match in level & location.

The role

As a Key Account Manager at Jumia, you will be accountable for the most important of Jumia KPIs: growth and profitability. This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs, Category Directors across the group.

You will focus on one or several categories, managing c-levels end-to-end relationship for our top brands and vendors. From the very essence of commercial, to operations or even co-organization of Jumia key commercial events, your scope will provide you will all levers to drive your categories toward the right direction.

This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs                         

What you will be doing

  • Building strong link with C-Levels and account managers of our top brands and vendors. You should justify of a flawless understanding of the entire ecosystem as well as a tremendous You will be the only one along with country managing director & CCO to represent  Jumia in front of those key accounts
  • Driving the growth by ensuring we have the right products at the right prices ∙ Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship)
  • Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment
  • On-boarding 100% of your account’s products available
  • Organizing key commercial events such as Black Friday, Jumia Anniversary, etc. ∙ Building business plan for your category(ies) to ensure we grow them in a structured way. Those BP will be presented to Jumia local CEO & CCO as well as Jumia Group CCO

What we are looking for

  • Strong commercial skills
  • Good analytical skills
  • Great capacity to handle high stake negotiations
  • Structured and organized
  • Good with tools (excel & PPT, Salesforce.com would be a plus)
  • Resistant to stress
  • Strong inter-personal skills: Convince the people and your team that you are making the right decisions  
  • Great ability to work in a fast paced and competitive environment
  • Flawless English communication
  • Overall, we expect a true leader.

Expected background and technical skills

  • Experience over 4 years either in FMCG, tier 1 retail groups, top banking & consulting companies
  • Top Engineering, Business Schools & Universities (top 5 of your field for your country)
  • Proficiency in MS Office and google tools
  • Familiar with relationship management tools

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