At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

  • Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
  • Apply with your Jumia e-mail.

What you will be doing:

Operations Excellence and Service Quality

  • Implement best practice fulfillment, distribution, on-demand and delivery operations
  • Drive business relationships with clients and prospects by exploring opportunities to sell full portfolio of Jumia Services
  • Manage quality of service being provided to all clients
  • Constantly improve and develop new internal processes
  • Make fast decisions in order to solve emergencies
  • Coordinate project management of all initiatives within your team
  • Undertake ad-hoc projects as required in the development of the company objectives

Team Management and Leadership

  • Recruit and manage the sales, fulfillment and logistics team
  • Scale the team and the processes to support the growth of the company
  • Create an unparalleled environment for employee development and happiness
  • Manage a fleet and 3PL providers + negotiate with 3PL providers
  • Scale the team and the processes to support the growth of the company

Operational and Financial Performance

  • Deliver measurable results linked to your business within designated region
  • Ensure regular reporting of the Operational performance, actions and results against targets
  • Ensure the quality of the measurement of selected KPIs
  • Manage and control Budget, including revenues and operational / capital expenditures
  • Ensure that all financial processes associated with each financial month, quarter and year end are executed

What we are looking for:

  • 3 years experience in warehousing
  • Background experience in QA Management is required
  • Self-motivated and Team player
  • Able to work under stress and flexible with frequently changing work locations
  • Very Good English level

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.