At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
- Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
- Apply with your Jumia e-mail.
About the role
The Jumia advertising Key Account Manager will be responsible for growing & managing existing Jumia Advertising clients as well as the acquisition of new leads.
What you will be doing
- Grow revenue, education and solution adoption with Clients
- Planning of Jumia Advertising campaigns for clients including campaign strategy negotiations & execution
- Liaising with cross functional teams
- Responsible for driving campaign KPIs through day to day campaign optimization and regular alignment with both ad ops, key account managers and client campaign KPIs
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
- Operate as the lead point of contact for all matters specific to your client/agency portfolio, including escalation and troubleshooting to resolve issues
- Gather clients and partner feedback to enhance Jumia Advertising Performance and the customer experience
- Deliver consultative support and up-to-date education on our Jumia Advertising services
- Identify and leverage trends within industry of expertise/focus and spot opportunities to grow the business
What we are looking for
- Passionate about online advertising, marketing, data, analytics, and technology
- Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
- Ability to effectively prioritize tasks and manage time, even under high- demand
- Great attention to details
- Outstanding interpersonal and communications skills (written, spoken, listening)
- Ability to communicate effectively with Partners and Management
- Action and results driven
- Well-organized / structured
- Positive attitude and can-do spirit
- Pro-active and sense of responsibility
- University degree and/or masters or equivalent experience
- 2/3+ years previous experience in account management or consulting
- Exceptional communication and presentation skills
- Strong team working skills, ability to adapt to a fast-paced, work environment with a passion for making an impact
- High level of comfort presenting key client issues in an effort to be the customer advocate at Jumia Advertising
- Client management experience an advantage
What We Offer
- A unique opportunity in implementing and executing new ideas for a thriving e-commerce business
- The opportunity to work with professional and dynamic teams in and outside your local country
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation
- Deadline for applications: 26-02-2025
- Round of Interviews:
1. Technical Meeting with your potential manager
2. Technical Meeting with your potential functional manager
3. HR Meeting with our Talent Acquisition team
