Location: Shanghai, China/Hangzhou, China
Type of Work: Onsite
Type of Contract: Full-time
Department: Supply Chain & Logistics
We are on a mission to build an innovative house of brands. What started as a strategy to acquire highly profitable Amazon FBA assets and scale on a global level, has now made Razor Group one of Europe’s leading e-commerce consumer goods companies.
YOUR ROLE
Who are we looking for?
We are looking for a Warehouse Operations Manager, who will drive our business by being responsible for overseeing all end-to-end 3PL operations and bridging the operational processes between Freight forwarding, warehousing & fulfilment (getting goods delivered to ports in China) You will also work closely with other internal stakeholders like Inventory Planning and external service providers in Logistics to ensure consistent and efficient delivery of products to customers.
What can you expect? (Required)
- You will manage and lead the coordination of e-commerce fulfilment and distribution operations from third-party logistics locations China wide (potentially multiple 3PLs/locations in future) as well as in future Razor-owned fulfilment centers. Ownership of following processes but not limited to:
- Inbound shipments
- Outbound Sales Orders
- Outbound Transfer Orders
- Inventory/stock Management
- Performance measurement and reporting of the partners
- Cost Management – Tracking and Control
- You will assist the team with high-efficient inventory management tools and implement SOPs to help improve fulfilment accuracy.
- You will identify and qualify new third-party logistic partners to meet Razor’s growing needs and requirements and ensure that all 3PLs meet their commitments in terms of price, efficiency, and documentation required according to the agreements
- You will set up and monitor the processes of proper storage, packaging, labelling, and shipping of different Razor products and partner with our Marketing team on insertion of marketing media, helping to ensure a high-quality delivery experience for our customers
- You will be the key contact for our Customer Success Team for logistics topics, order processing accuracy, and warehousing-related issues
- You will work together with our Accounting team to ensure all 3PL and freight payments are in compliance with Contracts and SLA’s
- You will own the process of the inventory traceability and will take care of Quality Assurance and Inventory Control Checks with 3PL and report any damages or missing inventory
YOUR PROFILE
To succeed in this role, you:
- Bachelor’s/master’s degree in Supply Chain, Engineering, Business Administration, or a related field
- 5+ years’ work experience, including 2+ years in a supervisory role in distribution and fulfilment or a related field
- Experience managing domestic logistics contracts for both small parcel couriers & other inland transportation service providers
- Experience developing 3PL relationships, both domestic and international
- Experience in inventory management modelling, forecasting, reporting, and automation
- Experience in ERP Procure-to-Pay & inventory modules
- Experience with E-commerce platforms and interfaces with ERP and 3PL providers systems
- Strong computer and analytical skills and experience working with Amazon and its ecosystem as well as other ERP systems (Netsuite previous experience is a big plus)
About Razor Group
Today Razor Group is one of Germany’s fastest growing and most profitable unicorns. By partnering with winning e-commerce merchants to onboard, optimize, and operate successful brands, we are on our way to revolutionize the e-commerce world. Since our founding in 2020, we have reached over $1 billion in value with the backing of top investors like Black Rock, VPC, and 468. In addition to that we have integrated over 200 top-rated brands into our operating platform across the globe. With our HQ in Berlin, we also have a presence in Austin, London, Madrid, Hangzhou, Mexico, New Delhi, and Bangalore.
The company's main products are household products, craft decorations, sporting goods, pet products, etc. There are currently more than 500 suppliers spread in China. Hangzhou office undertakes the maintenance and development of most of the company's brand supplier relationships, order sorting and tracking, and new product development assistance.
