Health & Social Care Trainer

Who we are

Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London.

The Mission

We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors. 

Scope

We currently have an exciting opportunity for a Trainer to help support Loveday's exciting growth plans. This role ensures that all staff working within our care teams across the business are appropriately trained, skilled, and developed to meet the professional requirements of their role. To identify ongoing learning and development through regular consultation with the Care Home Manager and Operations teams. To develop appropriate plans and training interventions to meet the needs of our organisation and CQC compliant

Key Responsibilities

• Meet regularly with management teams to identify and support local training requirements
• Deliver Loveday induction training to all team members within designated area and support with additional training delivery when required.
• Partner with subject matter experts to ensure training fulfils Loveday regulatory obligations.
• Work in partnership with Home to populate the training schedule and drive maximum attendance and completion.
• Deliver accreditation courses to develop long term improvement of team member skills, enabling them to fulfil their potential within Loveday.
• Work with the care, training, and operations teams to identify, detail and propose solutions to all the training requirements.
• Researching possible solutions and presenting ideas at relevant stakeholder
• Working with feedback as part of the training initiative development
• Ensuring all new employees are provided with a robust, fit for purpose induction and continuous training that encompasses all mandatory and legislative requirements. This may include:

• • E-learning modules
  • Sourcing, review and assessment of external training when appropriate
  • Review and development of induction processes and documentation
  • Ensuring the requirements of the care certificate are fully met within the induction
  • Supporting managers to induct their staff
  • Delivering mandatory face to face training such as Emergency first aid, moving and handling, supervision training and many more
  • Delivering internal training when required. This includes designing, delivering and maintaining material (reviewing on an annual basis to ensure that it is kept up to date)

• Remaining up to date with legislative changes and updates as well as relevant partnership networks to ensure we remain compliant with training requirements, operate best practice and continue to develop
• Maintain, assess and review the quality and relevance of internal training delivered by others in the homes. This could include but is not limited to:
  • Moving & Handling
  • Systems training
  • Staff skills gap identification by managers
  • Subject specific training (e.g., use of equipment)
• Evaluate the effectiveness of e-learning in each home
• Conduct visits to homes to evaluate training delivered.
• Work closely with other area support teams to ensure that a one company approach in practices and processes are maintained.
• Provide relevant regular statistics on training attendance and quality.
• Ensure Home training records are up to date.
• Ad hoc wide training projects.

Education

• Industry relevant qualifications or equivalent
• Health & Social Care qualification to level 3
• Teaching qualification or PTLLS Level 3 qualification (preparing to teach in the lifelong learning sector)
• A1 Assessors qualification or the award in Education and Training or Equivalent.
• First Aid Instructor Qualification.
• ILM or similar supervisory management qualification (desirable)
• Evidence of ongoing professional development linked to demonstrable competencies

Experience

• Experience of working in social healthcare
• Delivering and developing training solutions
• Experience in delivering care training such as Emergency first aid, Moving and handling, induction programme
• Conducting training needs analysis
• Working in health & social care
• Minimum of three years' experience in the delivery of mandatory training in the Health & Social Care
• Basic numeracy and literacy skills

Knowledge

• Local market knowledge
• Understanding of the Hospitality & Care industry standards, policies, and procedures
• Literate in computer Technology
• Understanding of the requirements of the safeguarding regulations
• Understanding of CQC requirements and regulations
• Awareness of cultural needs
• Understanding of the needs of the business within the healthcare environment
• Quality and audit initiatives

Skills & Abilities

• Ability to plan and prioritise
• Ability to organise self
• Ability to multi-task
• Flexible and adaptable
• Ability to build rapport
• Attention to detail
• Excellent personal presentation skills
• Ability to work under pressure
• Teaching and presentation skills

Reward Package

In return, we offer a competitive salary with attractive benefits, including:

• Access to our Employee Assistance Programme
• Health Care Cash Plan/Private Health insurance
• Company pension
• Generous Refer a Friend Bonus
• Access to Perkbox our discounts platform
• Opportunities for Training & Development
• Employee Wellbeing Support
• Discretionary bonuses
• Employee Recognition Programmes
• Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.