magicplan is one of the leading global construction and floor plan apps, with over 500,000 downloads per month and a 4.8 rating in the App Store. More than 50 international employees work in offices in Munich, Berlin, Nantes​, Montréal, and Portland. Our goal is to disrupt the processes and product chains around construction, restoration, real estate, and property management worldwide.

With our floor plan creation app, we have developed a unique world understanding. The combination of Augmented Reality and Artificial Intelligence enables on-site data acquisition, categorization, and processing for both B2B and B2C customers. The possibilities of AR and AI are endless - and we’re already harnessing their technological power today.

About the role

We are at almost 60 employees now and still growing, therefore we are looking for a dedicated and personable account manager to join our amazing team. Our client relationships are our top priority, so we need more superheroes to maintain our clients’ accounts and serve as our main point of contact. As an Account Manager, you'll be the first point-of-contact for our global key accounts, helping them make the most of their magicplan solution. 

What you'll do 

  • Work with Support Team to assist with on-boarding new customers as well as with facilitating support cases, providing trainings and workshops.
  • Engage with customers to understand their challenges and needs. 
  • Identify relevant stakeholders and make connections within customer’s organizations.
  • Identify and pursue account expansion opportunities. Build a sales pipeline and manage on-going opportunities and close sales.
  • Demonstrate new magicplan versions and functionalities
  • Guide the customer through the sales process
  • Collaborate with the Application Engineering team to scope customer demands and potential product customizations. 
  • Provide value propositions, handle objections and prepare quotes.
  • Lead the negotiation and contracting process. 
  • Identify marketing and collaboration opportunities with existing customers
  • Work on customer use cases and work with clients on case studies, webinars 
  • Work with Product Management to provide feedback from client interaction and represent the customer perspective.

About You 

Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service and although we are looking for a passionate, purpose-driven individual rather than a 100% match of the job description, there are a few things which are important for this role. 

  • Bachelors Degree or equivalent experience/qualification required – we’re encouraging applications from all fields of study.
  • 1-3 years of directly related professional experience.
  • Proficient in Microsoft Office.
  • A team player with excellent communication skills: You’re a good listener, you go out of your way to understand someone’s perspective, and you can express yourself clearly and in a confident manner.
  • Able to prioritize a varied workload: You’re highly organized, with excellent delivery against deadlines.
  • Patience and willingness to ensure the best outcome for the customer
  • Be data driven and goal oriented
  • Canadian national or a valid work permit for Canada. 

Additionally, we are even more impressed if you had some experience with:

  • Experience in SaaS sales
  • You have worked with Hubspot before
  • Construction, renovation, restoration industry experience or knowledge.
  • Worked in a startup environment or small business
  • Interested in AI & AR technology

Why us?

Consistent pay with Bonus Opportunities: We offer you a competitive base salary plus commission and bonus opportunities.
 
Great Work-Life Balance: Juggling career, family, and social life can be challenging! We have flexible work hours
 
Holidays / PTO: 20 vacation days on top of federal holidays!
 
Flat hierarchies: Short decision-making paths and direct cooperation with leadership. No micro-management, clear and transparent
 
Support in your development: Learning is a lifelong pursuit, we promise to treat it like one. We offer an environment for continued education and the opportunity to learn from each other.
 
Purpose and Responsibility: A job shouldn't just be a job! At magicplan, you have the opportunity to take on responsibility, work on exciting projects, and make an impact.
 
Job Stability: We offer permanent contracts and a safe work environment where you can focus on your professional and personal goals.

We believe in questioning the status quo in the building industry to provide contractors with a better way to get work done while on the go.

  • Over 20 million users and major corporations use magicplan and have created the largest floor plan database in the world.
  • Over 79,000 projects were managed using magicplan per week.
  • We’re proud to be trusted by 5000+ businesses.

Start with magicplan on our journey to change the work of millions of building and renovation experts worldwide!

So, ​if you are a highly-motivated individual with a genuine interest in technology and have a passion for delivering cutting-edge products, we have the perfect job for you! Come and apply!

magicplan is an equal opportunity employer committed to diversity and fair working practices.

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