Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria.

Job Summary

The People Operation Officer works with Human Resource Business Partners to establish creative, strategic people programs and solutions that promote people-focused culture, address organizational challenges and achieve business goals. This individual must be smart and quick to learn and have basic understanding of Human Resource Processes and their applications.. 

Duties & Responsibilities

  • The role is generally remote but the People Operations Officer must be resident in Lagos and be willing to periodically visit the Moniepoint offices in Lagos.
  • Maintain and update HR records, ensuring data accuracy and confidentiality..
  • Support HR projects and initiatives as needed.
  • Support day-to-day operations of the People Operations department..
  • Support resolution of employee relation issues. Proffer and implement effective solutions where required.
  • Understand the strategic objectives and operations of different Strategic Business Units.
  • Support Human Resource Business Partners to manage the lifecycle of employees from onboarding to exit.
  • Perform any other duties assigned by the Head, People Operations

Requirements:

  • Bachelor’s Degree in any relevant discipline.
  • 1 - 2 years of relevant work and industry experience, Familiarity with HRIS and other HR software is a plus. 
  • Working knowledge of multiple human resource processes
  • Proficiency in microsoft excel or google sheets
  • Basic knowledge of Data driven storytelling and analysis
  • Ability to be proactive and forward-thinking
  • Strong presentation and communication skills
  • Global & cultural awareness

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