The NEAR Foundation is hiring a Community Manager. The Community Manager will be responsible for defining & developing the strategy for the Community team in being the connective tissue for all our projects & participants, and ensure effective delivery across the entire team, 
Empower & enable all projects & participants across our ecosystem and ensure they are effectively supported and best set up to succeed. The Community Manager will champion the NEAR ecosystem across the entire Foundation, internally & externally, and ensure we are ecosystem focused in all that we do.

In this role you will: 

  • Define & implement a go-forward strategy & vision for the Community team and approach for NEARs ecosystem of communities
  • Work collaboratively across the Foundation & ecosystem to grow the size & engagement levels of our social & community channels 
  • Define ecosystem level KPIs, including a deep understanding of ecosystem health, and develop initiatives to support their performance/development
  • Develop a suite of self-serve tools & resources to best support our community, reducing the need for 121 support
  • Be the champion for all our ecosystem projects, both internally & externally, ensuring we all speak through the voice of our projects & participants
  • Partner with the wider Foundation, especially the Product, Marketing & Funding teams, to develop a strong feedback loop between the Foundation & the ecosystem
  • Champion the NEAR ecosystem across the entire Foundation, internally & externally, and ensure we are ecosystem focused in all that we do
  • Lead and inspire a team of 10 Community Leads & Moderators

You have: 

  • Strong experience of building and growing successful online communities, preferably web3 communities
  • Proven track record in building and leading high performing teams
  • Excellent communication skills
  • Ability to work with a complex network of technical and non-technical people as stakeholders
  • Strong knowledge of blockchain technology, decentralized applications, and the ways in which communities and ecosystems form around them
  • Experience in managing social media platforms preferred

We value

  • ECOSYSTEM-FIRST: always put the health and success of the ecosystem above any individual's interest
  • OPENNESS: operate transparently and consistently share knowledge to build open communities
  • PRAGMATISM OVER PERFECTION: find the right solution not the ideal solution and beat dogmatism by openly considering all ideas
  • MAKE IT FEEL SIMPLE: strive to make the complex feel simple so the technology is accessible to all
  • GROW CONSTANTLY: learn, improve and fail productively so the project and community are always becoming more effective

NEAR is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. NEAR is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please let your recruiter know during the interview process. 

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