Revenue Operations Analyst / Commercial Analyst

NewsWhip’s technology predicts the events and stories getting traction online anywhere in the world. Our platforms are used daily by the world’s leading brands, PR agencies and media companies to understand and predict trends in content sharing.

NewsWhip is the world’s leader at tracking and demystifying the spread of news, information and ideas between people online. We license access to our technology to the world’s most sophisticated brands, Communications agencies and media, and our customers are based in more than 25 countries. 

The Role:

Newswhip is looking for a Analyst who will work with the commercial team to establish our key performance indicators and to build robust processes to track performance against those KPIs.

As well as setting those KPIs, we need someone who can be hands on in building out the systems and data flow necessary to achieve best in class reporting on commercial performance.

The position will work independently and sit within the Operations team, but will work closely with stakeholders across the sales, marketing and customer teams. The right person will want to work in partnership with the commercial team, and build relationships across the organization, with a focus on driving better commercial decisions.

Responsibilities will include: 

  • Understand the full sales process from marketing leads to a closed deal, and identify the key performance measures at each stage in the process.
  • Provide regular reporting on those key performance measures, identifying the root cause of issues and suggesting possible remediation.
  • Be the custodian of business data, ensuring the integrity and quality of data is maintained in all of our commercial systems
  • Provide data to support business decision-making
  • Work with colleagues to drive through change in process where data or KPI highlights a necessity to do so.  

Desired Background/Experience/Attributes:

  • Highly numerate and with substantial experience of working with complex data sets
  • Excellent communication skills, with the ability to explain often complex information in an innovative way to a wide range of stakeholders.
  • Experience of working with business colleagues to identify challenges and solutions
  • Strength of character to challenge the status quo, and with the drive to help the business succeed.
  • Experience of using Salesforce and a wide range of commercial business systems.
  • A willinging to obsess about the detail, but with the experience to take a high level view when it's required.
  • A hands on approach.  This role will require immersion into detail and into the admin of our business processes, the right candidate will feel comfortable in doing that.

Benefits:

  • Competitive salary
  • Health insurance 
  • Bonus for individual and team performance
  • Pension
  • Great working environment - remote first or hybrid model 
  • An opportunity to help define an entirely new industry category
  • Excellent opportunity to grow in one of Dublin’s fastest growing home-grown companies

Our ethos:

We believe in maintaining a friendly work environment, a healthy work-life balance, and compensating our employees fairly for their input. You’ll be part of a team that believes in mutual support and education, and for a company where a work week isn’t just the gap between weekends, but an opportunity to do work that is impactful and innovative.We also love eating and socializing together, annual and seasonal company and team retreats, healthy and unhealthy snacks and other perks.

 

 

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