At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Location: Hoboken, NJ (hybrid work schedule; in office 2 days / week, at home 3 days / week)

As a Sales Enablement Manager, a Typical Day Might Include the Following:

Partner with Channel leadership and Channel Sales Enablement to identify and prioritize Channel Partner focused enablement needs like Onboarding, Channel Processes, Channel Sales Development Tools, Assessment, and Continuing Enablement
Collaborate with the NICE CX Enablement and Channel leaders to design, implement, deliver, and operationalize required sales related enablement programs for specific channel learners across all partner types.
Program formats includes eLearning, webinar, experiential exercises, workshops, classroom-based delivery, and product demonstrations as required.
Ensures an organized onboarding program is appropriately run and aligns with the respective Channel groups
Collaborate with the Enablement team to provide reporting and analytics related to designated enablement tasks to Sales Leadership.
Support software and program enablement needs related to the Channel Sales team

To Land This Gig You'll Need:

3+ years direct SaaS sales, customer success or Sales/Revenue Enablement experience Demonstrated success within rapidly emerging technology companies
Polished and impactful presenter
Working experience in supporting Channel Partner Sales programs
Partner with VP of Sales Enablement, Channel Sales Enablement and VP/Directors of Channel and the channel team to impact  Training, Sales Process and revenue generation
Assist in development of content focused on all training areas
Combination of Sales Expertise and Enablement experience with facilitation
Strategic thinker with ability to understand complex issues, develop/ apply/simplify frameworks to facilitate broader organizational understanding, decision making, and action (with leadership and cross functional teams)
Strong customer success and sales orientation with ability to interpret/distill requests from the field into impactful deliverables Stellar internal and external collaboration and negotiation skills
Unwavering passion, commitment and persistence to the business customer and technology
Experience with GSI partner types and their ecosystem, including but not limited to Accenture, IBM, Cognizant, is becoming increasingly crucial. This addition will enhance our ability to leverage these partnerships effectively.
Travel Requirement: Approximately 1-2 times per quarter.

Bonus Experience:

SaaS contact center experience
Customer Centric Selling certified seller or user
Enablement/training/coaching experience
Enablement design & facilitation skills / experience
Project Management experience
Pre-Sales and Demonstration Experience: prior experience in pre-sales activities and product demonstrations are highly desirable. The ability to effectively showcase our products and solutions to potential clients is considered a significant advantage

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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