At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

So, what’s the role all about?

As a Senior Cloud Systems Engineer, you will be responsible for supporting systems hosted in our Private Cloud and performing system administrative functions such as patch management, trouble-shooting hardware, application and OS issues, and deploying customer environments using Windows Server and Linux in a highly secure service provider environment.

How will you make an impact?

Staging and deploying Windows OS images on servers
Coordinating and leading routine system patching and general administration on Windows and Linux servers
Providing Level 1 technical support for security related issues
Maintaining IT asset management system
Active Directory Subject Matter Expert
Developing and maintaining system documentation
Participating in a 24 x 7 on-call rotation schedule

Have you got what it takes?

BS/BA in computer science or information systems
6+ years system administration experience in a Windows server environment
Proficient with Windows Power Shell or other current scripting languages
Strong working knowledge of TCP/IP network fundamentals and common protocols such as FTP, SSH, SMTP, HTTP, HTTPS
Experience with various systems management, monitoring, diagnostic, and troubleshooting tools
Understanding of computer systems characteristics, features, and integration capabilities
Certification in vendor or industry technologies, e.g. Microsoft, Linux, etc.

You will have an advantage if you also have:

Experience working in a data center environment
Experience in virtualization
Experience working in a Security compliant environment (e.g. PCI/SOX/HiTrust/ISO)

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 3815
Reporting into: Cloud Systems Manager
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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