At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
So, what’s the role all about?
As a Senior Program Manager, you will be responsible with working independently and in the team to ensure excellence in delivery in a dynamic environment of the CEA applications towards efficiency and quality. They collaboratively with professional developers, architects, product managers, QA, and high-level managers. The group consists of 20-30 members located in Israel and the United States.
How will you make an impact?
- Working with the Research and Incubation teams to plan, manage and update the product work plan, deliverables and timetable
- Tracking & assessing product progress and risk management
- Synchronizing and Integrating projects and remove project impediments
- Leading the retrospectives process, including summon, facilitate, summarize, publish and follow-up on the raised issues/AIs and ensure continuous improvement
- Defining and lead the assimilation of new work processes
- Addressing challenges and controlling deliverables according to work plan and defined quality parameters
- Collecting and analyzing data from the teams, and ALM tools, to provide insights, raise flags, and periodically present status to management
Have you got what it takes?
- BS or MS in Industrial Engineering or related degree
- 4+ years of experience as Program manager in an international high-tech company
- Understanding of program management methodologies, practices, techniques, and tools
- Experience in managing resources in a matrix environment
You will have an advantage if you also have:
- Development background
- Experience as Scrum Master or in Engineering Agile Project Management
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 3938
Reporting into: Manager, Program Management
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.