Who are we?
Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back.
To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a global ecosystem of products that bring joy to people's lives.
In four years, we’ve sold over 6 million products worldwide including Phone (1), which was listed on Time Magazine's Best Inventions of 2022 for Innovative Smartphone Design. In 2024, we launched our third and fourth smartphones, as well as a new audio lineup, including our debut in Open Sound Technology: Ear (open).
Alongside our core product range, we also have CMF by Nothing. A sub-brand dedicated to making great design more accessible without compromising on quality and innovation.
Everyday at Nothing we share an optimism that we’re making a difference to the world. If that sounds like something you'd like to be part of, read on...
The Role:
This is an exciting opportunity to join Nothing technology working within the growth marketing & ecom division. This role combines the strategic and creative aspects of digital merchandising with the operational management & execution required to ensure smooth website performance. You will be responsible for maintaining the online product catalog, optimizing user experience, implementing promotions, and ensuring the website runs smoothly on a day-to-day basis.
In addition, you will play a critical role in addressing ad-hoc requests related to the website, collaborating with cross-functional teams to improve the digital customer journey, and executing key merchandising strategies. This position requires a mix of analytical thinking, creativity, and operational excellence.
Digital Merchandising:
- Product Placement & Optimization: Manage the online product catalog, ensuring products are presented effectively on the website. Organize and optimize product categories, collections, and featured items to enhance the customer journey and maximize sales.
- Pricing & Promotions: Implement pricing strategies, discounts, and promotions across product pages. Coordinate promotional campaigns and ensure proper execution on the website.
- Cross-Selling & Upselling: Collaborate with the marketing and content teams to implement upsell and cross-sell opportunities on product pages and during checkout.
- A/B Testing & Performance Analysis: Conduct A/B tests on product placements, banners, and content to continuously improve conversion rates and user experience. Analyze performance data to identify trends, opportunities, and areas for improvement.
- Stock Management: Coordinate with inventory and supply chain teams to ensure product availability and accurate stock levels on the website. Handle product out-of-stock notifications and ensure timely updates for unavailable items.
Website Operations Management:
- Ad-hoc Requests: Manage ad-hoc requests related to website updates, content changes, and merchandising adjustments. This includes collaborating with design, development, and marketing teams to implement quick fixes or enhancements as needed.
- Content Management System (CMS): Update and maintain website content (e.g., product descriptions, images, banners) using the CMS. Ensure all content is accurate, up-to-date, and aligned with branding guidelines.
- Customer Experience Optimization: Collaborate with UX/UI teams to ensure seamless navigation, fast load times, and an intuitive shopping experience across desktop and mobile devices.
- Site Maintenance: Monitor the website for any operational issues, such as broken links, slow load times, or incorrect product listings. Working closely with a front-end engineer to troubleshoot and resolve issues promptly.
We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates.
